Workforce Development Manager

Location: Indianapolis, IN

Hours: M - F Standard Working hours

Travel: 20% Travel with potential overnight as needed

Position Overview:

Responsible for provider support and oversight as it relates to workforce development, staff training, and retention of the Direct Support Professional (DSP) workforce. Serves as an integral team member of the statewide collaborative Workforce Development initiative. Provides Workforce Development consulting support and technical assistance to provider organizations. Supports the implementation of provider incentives and/ or recognition for expansion of services and for implementation of innovative WFD strategies, improving quality and maintaining a sufficient workforce.

How You Will Make an Impact:

• Partners with consultative and technical assistance team members to develop and execute Workforce Development Plans

• Assist providers with workforce development activities; routinely monitors and evaluates provider progress on workforce development activities and identifies opportunities for improvement; collects workforce data; serves as the main point of contact for providers, handling day to day activities and follow-up with providers

• Conducts seminars to support the understanding of Workforce Development strategies, initiatives and collaborations

• Develops and educates on network recruitment and retention strategies to ensure the retention and maintenance of high quality contracted Direct Support Professionals

• Identifies, researches and analyzes economic and professional provider practice patterns to develop recommendations for improvements

• Consults with, educates and trains providers on innovative alternative reimbursement programs

Required Qualifications:

• Requires a BA/BS in business or a related field and a minimum of 3 years' provider/community relations and 2 years training and development or any combination of education and experience, which would provide an equivalent background

Preferred Qualifications:

• Indiana residency is a must - Indianapolis preferred

• Experience working with providers preferred

• Strategically Minded individual preferred

• Experience in caregiving preferred