Virtual Coaching Specialist, Dealer Training & Productivity

Virtual Coaching Specialist, Dealer Training and Productivity

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves?

The Global Dealer Training & Productivity team helps dealers work smarter, not harder, with targeted training, data, strategy and more. Together, our team:

• Ensures dealers have the content and training they need when they need it. Our focus is delivering unified coaching, a data-driven ecosystem and new productivity technologies so the right content, by the right people, reaches them at the right time.

• Helps dealers become more strategic in diagnosing gaps and developing solutions

• Equips dealers with what they need to succeed and help them develop into trusted advisors to customers

• Works with dealers to improve business metrics, lower turnover, and increase customer satisfaction

• Responds to a shifting customer base with diverse preferences to transform customer experiences

We are seeking a motivated and experienced business coach with a strong desire to develop expertise in automotive dealership operations and artificial intelligence, data analysis and virtual coaching.

As Virtual Coaching Specialist, Dealer Training & Productivity, you will play a key role in guiding and mentoring our dealerships to optimize their business performance through various training frameworks, using strategic integration of personalized 1-to-1 coaching, group coaching and the use of on-demand training tools and resources.

Key Responsibilities include

• Conduct comprehensive reviews of learning paths and proficiency profiles for automotive dealership employees to identify opportunities to improve effectiveness, sales, and customer satisfaction.

• Develop strategic learning recommendations for each dealership based on their specific needs and business goals.

• Provide personalized coaching and guidance to dealership owners, managers and staff based on data-driven readiness and proficiency profiles.

• Stay current on AI trends and advancements to provide cutting-edge insights and recommendations to enhance sales performance.

• Monitor and evaluate the performance of dealerships, making data-driven recommendations for continuous improvement.

• Lead virtual training sessions and workshops to educate dealership staff and share best practices for integration into daily operations.

• Serve as a trusted advisor and thought leader in the field of AI for automotive, fostering a culture of innovation and excellence.

You'll have...

• Bachelor's degree or a combination of education and equivalent experience

• 3+ years of business coaching experience, in any industry.

• 3+ years Experience in data analysis and interpretation.

• 1+ year experience in the virtual learning environment; development and facilitation of coaching in group setting and 1-on-1.

Even better, you may have...

• Coaching certification a plus, but not required.

• Strong communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels.

• Proven experience partnering with business operations, sales, or management, with a deep understanding of industry dynamics and challenges.

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, and prescription drug coverage

• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more

• Vehicle discount program for employees and family members, and management leases

• Tuition assistance

• Established and active employee resource groups

• Paid time off for individual and team community service

• A generous schedule of paid holidays, including the week between Christmas and New Year's Day

• Paid time off and the option to purchase additional vacation time.

For a detailed look at our benefits, click here:

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Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call ~~~.

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Requisition ID : 26252