Vendor Management Analyst

Description

The Analyst is responsible for driving the vendor/partner management process, analyzing vendor performance and reporting to enable effective decision making, while driving business value. The VMA understands development processes and is analytical with problem solving and conflict resolution skills to help identify, communicate and resolve issues.

Essential Functions

• Knowledge of assigned vendors in order to define, influence and measure delivery of committed services.

• Monitor vendor performance against contract terms and conditions to ensure adherence to SLAs and Key Performance Indicators, operational targets, and financial agreements. Triage SLA compliance issues, submit and track credits due.

• Act as central point of contact for vendors and create successful relationships with vendor contacts at all levels of the organization.

• Stay abreast of current vendor management trends to drive optimization and process improvements.

• Maintain close relationships between strategic vendors and internal resources which include facilitating Strategic Business reviews, ensuring vendor and business stakeholders needs are met, driving productivity and savings improvements.

• Create and publish vendor performance dashboards for leadership consumption.

• Create and manage surveys, analyze survey data, identify trends, and develop presentations.

• Identify and drive best practices, standardization, reporting, communication, automation and process improvement to deliver increased operational excellence in all business partner management processes.

• Collaborate and maintain strong relationships with Enterprise Architecture, business leads, and Procurement to ensure consistent utilization of the company's vendor management policies and procedures and to identify potential contract related risks and mitigate non-compliance.

• Collaborate with and support Finance with activities that include invoice validation, billing dispute resolution, cost analysis, and benchmarking.

• Provide administration of the MS team site, including artifacts such as action items, presentations, scorecards, playbooks, templates, best practice documents, processes, policies, and procedures.

• Support the companies vendor interaction framework to prevent vendors from driving the frequency and participant mix during interactions.

Experience Level

• Bachelor's Degree in Information Systems, Statistics, Data Science (or in related field) required

• 0-5 years of experience in the field

• Working knowledge of information technology and ability to apply and guide principles and concepts

• Strong analytical and problem solving skills

Experience Level

Intermediate Level

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email ~~~ (~~~) for other accommodation options.