Houston Methodist • Houston, TX 77007
Job #2668403069
At Houston Methodist, the Training Specialist is responsible for implementing and delivering orientation programs, training programs, and competency development programs to employees throughout the Houston Methodist system in a variety of formats including in-person and virtual. The Training Specialist should create an engaging learning environment in both classroom and virtual environments. Other responsibilities include coordinating training schedules, assisting in training needs assessments and the identification of knowledge gaps, and assisting with the generation and reporting of training metrics in support of operations.
Position requires to teach AHA program classes. (American Heart Association)
PEOPLE ESSENTIAL FUNCTIONS
Implements and delivers internally and vendor-developed orientation programs, training programs, and competency development programs to employees throughout the Houston Methodist system in variety of formats including in-person and virtual.
Maintains strong interpersonal relationships with stakeholders and customers.
Assists with research and development of program materials; adheres to all intellectual property requirements, avoiding plagiarism, and ensures proper citations in all materials.
Assists team members and customers in needs assessment and the identification of knowledge gaps.
Develops and implements new learning options utilizing current curriculum development principles and learning theories such as simulations, self-study courses, storyboards, scripting, etc. for the organization.
SERVICE ESSENTIAL FUNCTIONS
Assists in the evaluation of internally developed and/or vendor-based learning content and determines plans for utilization of content, marketing, roll out, and ongoing evaluation of vendor materials.
Provides assistance in coordination and execution of various initiatives which support the department and Houston Methodist entities.
Coordinates training schedules. Ensures all participants have correct program information, ensures that materials are available, equipment is working and rosters are maintained. Tracks and monitors attendance and course evaluations for individual classes and over time.
Creates communications and supports marketing activities within the department including newsletters, SharePoint, website, flyers, and other tools.
May participate in work groups and committees across the system to support broader Houston Methodist objectives and goals. Adds value to various work groups and councils as education advocates and conduits for the dissemination of information.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
Assists in data gathering, analysis, and reporting of metrics as needed for operations.
Assists in the development of evaluation strategies and ensures that course and learning evaluations are completed by program participants. Reviews data to identify opportunities for improvement.
FINANCE ESSENTIAL FUNCTIONS
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
Generates and communicates new ideas and suggestions that improve quality of service.
Demonstrates adaptability and flexibility in the face of changing demands.
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
EDUCATION
WORK EXPERIENCE
Three years of experience in a training support, instructional design, or training role
Healthcare experience preferred
LICENSES AND CERTIFICATIONS - REQUIRED
LICENSES AND CERTIFICATIONS - PREFERRED
KNOWLEDGE, SKILLS, AND ABILITIES
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
Ability to multi-task and flexibility to meet the requirements of the department and the organization
Proficient in PowerPoint, Excel, and other presentation software
Ability to problem solve in the moment and provide recommendations in alignment with values
Excellent customer service and professional communication skills with the ability to remain calm in stressful situations
Proficient computer skills and ability to learn and navigate multiple software programs, Learning Management Systems, and presentation and meeting software (e.g., WebEx and Adobe Connect)
Understanding of learning theories and instructional delivery practices in multiple formats
Proficient facilitation and presentation skills
SUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
Uniform No
Scrubs No
Business professional Yes
Other (department approved) No
ON-CALL*
_*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below._
TRAVEL**
Travel specifications may vary by department
May require travel within the Houston Metropolitan area Yes
May require travel outside Houston Metropolitan area No
Company Profile:
Houston Methodist Hospital is recognized by U.S. News & World Report as the No. 1 hospital in Texas (two-way tie) and one of America's "Best Hospitals." As a full-service, acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of the nation's largest nonprofit teaching hospitals and a leader in innovative medical research with a comprehensive residency program. Two of Houston Methodist's primary academic affiliates are among the nation's leading health care organizations: Weill Cornell Medicine and New York-Presbyterian Hospital. Houston Methodist also has affiliations with Texas A&M University and the University of Houston. With 948 operating beds, 85 operating rooms and more than 8,400 employees, Houston Methodist Hospital offers unparalleled care for thousands of patients from around the world.
Houston Methodist is an equal opportunity employer inclusive of women, minorities, disabled persons and veterans.
Equal Employment Opportunity
Houston Methodist is an Equal Opportunity Employer.
Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor - priority referral Protected Veterans requested.
Houston Methodist is an Equal Opportunity Employer.
Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor - priority referral Protected Veterans requested.
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