Technical Trainer

Description

At ICF, we aren't generic contractors; we are expert consultants. We work with our clients to determine the ideal solution to their problems. ICF has the expertise, agility and commitment to support all aspects of each client's business.

ICF's Transformation, Security & Social Services Division (TS3) is a rapidly growing, entrepreneurial organization seeking a Technical Trainer to provide in-person and virtual training related to aviation maintenance and regulatory compliance. We are seeking candidates who can explain complex technical concepts clearly and concisely to transportation professionals located throughout the US and around the world.

Using your abilities to bridge the gap between technical knowledge and effective teaching, the ideal candidate will deliver interactive instructor-led and virtual training courses that motivate participants to effectively use enterprise software platforms. You will liaison with external clients to gather feedback during training events. If you love training and technology, we want to talk to you.

Responsibilities

• Facilitate interactive training on IBM Maximo and/or other software platforms or business processes.

• Maintain knowledge of the latest updates to relevant systems.

• Deliver instructor-led training (ILT) or virtual instructor-led training (VILT) courses as scheduled.

• Coordinate and produce training schedules and classroom agendas.

• Demonstrate competence in a variety of instructional methods (e.g., lecture, simulations/role-based exercises, hands-on labs).

• Ensure training delivery is clear, engaging and aligns with organizational goals.

• Maintain a positive learning environment.

• Demonstrate deep understanding of the subject matter.

• Demonstrate ability to respond accurately to learner questions.

• Demonstrate ability to adjust training content to reflect learner needs.

• Administer evaluations to determine learner mastery of objectives.

• Maintain accurate records of training sessions, including attendance and learner performance.

• Assess program training efficacy based on observations as well as learner and client feedback.

Basic Qualifications

• 5+ years of experience in technical training delivery

• Bachelor's Degree in a relevant field and/or extensive transportation industry experience

• 1+ years of experience with virtual training delivery tools (e.g., Zoom, Microsoft Teams)

• 1+ years of experience with Learning Management Systems (LMSs)

• 3+ years of demonstrated knowledge and experience applying adult learning principles and modern training techniques to training delivery

• Must be open to travel within the continental United States to ILT events

Preferred Qualifications

• In-depth understanding of, and experience using, IBM Maximo or other enterprise asset management (EAM) software platforms

• Experience in transportation maintenance, engineering processes and/or workflows

• Experience working in a consulting environment

• Strong technical aptitude

Additional Skills and Responsibilities

• Excellent organizational, written, interpersonal, and verbal communication skills

• Motivation and ability to maintain subject matter expertise of training topics

• Self-motivated with the ability to prioritize and make independent decisions

• Ability to resolve issues

• Ability to interface with client representatives as necessary

• Ability to receive client feedback and research and respond thoroughly and quickly with team support

• Strong Microsoft 365 skills

• Strong focus on details and driving results

• A U.S. citizen

• Superior use of the English language including the ability to read, comprehend, and communicate information and ideas effectively

Working at ICF

ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy (~~~) .

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email ~~~ and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights (~~~) , the Pay Transparency Statement (~~~) , or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. (~~~)

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:

$84,533.00 - $143,706.00

Nationwide Remote Office (US99)