US Tech Solutions • Los Angeles, CA 90006
Job #2692921476
Job Description:
Responsibilities:
Provide technical troubleshooting support for on-road vehicle operators (calls, chats)
Monitor fleet health ensuring all on-road vehicles are in the correct configuration for data collection.
Monitor TAAS operations identifying daily supply and demand performance trends and variances.
Optimize and improve location-specific efficiency metrics and KPIs.
Monitor and respond to all vehicle-related alerts that populate within your region-specific filter.
Schedule vehicle transport events based on production forecasts, storage and handling facilities, vehicle maintenance requirements and emergency response (collisions and strandings).
Experience:
2+ years AV industry, Operations Management, Inventory Management, Transportation Management or Automotive Manufacturing Operations Management.
Strong communication and presentation skills.
Well-developed analytical and problem-solving skills to analyse feedback, troubleshoot deficiencies, and make changes to rectify issues within short timelines. Interpersonal, teamwork and relationship building skills to work effectively and make contributions to improvement recommendations in a team environment.
Excellent ability to manage competing demands, changes or delays.
Ability to work flexible hours as required, including weekends and holidays. Proficiency in GSuite and/or Microsoft Office Well versed in six-sigma practices.
Skills:
TAAS
Data analytics
SQL
Support
Process improvement
Education:
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ~~~ (~~~/) .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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