• Sr Business Analyst

    ManpowerGroupChapel Hill, NC 27599

    Job #2672086737

  • Our client, [Fortune 100 health insurance company that provides health insurance in the United States to millions of people] is seeking a [Sr. Business Analyst] to join their team. As a [Sr. Business Analyst], you will be part of the [Business] supporting [Team Name(s)]. The ideal candidate will have [ Healthcare, Medicare, Medicaid, FEP, Microsoft tools ] which will align successfully in the organization.

    Job Title: Sr. Business Analyst

    Location: Remote

    Pay Range: $50/hr.

    What's the Job?

    Max of 5

    • Elicit, analyze, document and manage requirements for changes to business processes, policies, information, and information systems for larger and/or more complex business problems.

    • Develop and elicit requirements for departmental and corporate projects that are more complex in nature as requested by internal/external customers; prepare business and functional requirements.

    • Communicate and validate requirements with stakeholders and identified SMEs.

    • Ensure creation of and adherence to requirements approach and management plan in alignment with an overall project plan. Collaborate with project teams to adhere to solution scope and create and maintain requirements traceability.

    • Drive and execute business readiness activities including the communication plan to support changes to technology, processes and people.

    • Support training and conduct focused analysis to ensure efficiency of project implementations and ensure desired results.

    • Develop new procedures, specifications for systems changes or other solution recommendations for more complex product and/or process changes. Work with cross functional management and staff to implement changes.

    • Design and conduct post implementation audits and create customer feedback mechanisms to gather ongoing information about business processes. Analyze results and create plans to address weaknesses.

    • Identify the business process and organizational impact of solutions; conduct analysis of workflow process and designs, test and implement solutions. Ensure managed requirements change request process and documentation throughout project lifecycle

    • Develop and maintain reporting tools for use in measuring business area performance against metrics/industry benchmarks and ensuring data integrity and systems stability in support of operations management.

    • Provide timely and accurate access to data, distribute reports and present/explain results to business area supported as well as to other BCBSNC areas. Work with trainers to develop training programs that target problem areas.

    • Use and promote industry standard analysis techniques, such a data flow modeling, use-case analysis, workflow analysis, business process mapping, functional decomposition analysis and/or financial ROI modeling for larger and more complex initiatives.

    • Independently create effective presentations for review by varied levels of leadership; thoroughly document all analysis assumptions, procedures and results in a manner appropriate for both senior executive and management review.

    • Proactively identify areas of potential business risk, on projects both within and outside of control, make recommendations related to mitigation and escalate as necessary

    • Build and support strong business vendor relationships by documenting business issues, determining project needs, and supporting training as needed.

    • Provide oversight and regularly perform peer reviews for less experienced analysts.

    What's Needed?

    • Bachelor's degree and 5 years of analysis experience to include experience with research, process analysis, developing business requirements, business functional design and managing requirements throughout a project lifecycle.

    • If no degree, 7 years of analysis experience as stated above.

    • Experience with RRC or other similar requirements management tools is required.

    • Graduate Degree preferred.

    • Visual Design tools knowledge/skills highly desirable

    • Experience in or knowledge of the health care industry is strongly preferred.

    • Excellent consultative skills needed, with ability to effectively present options and risks and escalate issues as needed to management.

    • Solid conflict resolution and decision-making skills.

    • Excellent oral and written communication and facilitation skills that include workgroup leadership, problem resolution across multiple groups, etc.

    • Excellent PC Skills to include Word, Excel, PowerPoint

    • Commitment to excellent customer service.

    • Excellent research, analytical, problem-solving skills, including a proven ability to interpret and present quantitative data.

    • Ability to lead teams and work well independently.

    • Excellent time management and organizational skills with ability to manage work to deadlines.

    • Excellent presentation skills

    • Has specific knowledge of varied industry standard analysis techniques, such a data flow modeling, use-case analysis, workflow analysis, business process mapping, functional decomposition analysis, and/or financial ROI modeling.

    • Familiarity with project management methodologies

    • Prefer certification in business analysis or business process excellence (i.e. CBAP, IIBA, Lean, Six Sigma, TQM)

    What's in it for me?

    If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

    About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

    ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

    ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.