• Special Credits Analyst - Business Banking

    JPMorgan ChasePhoenix, AZ 85067

    Job #1304840375

  • The Special Credits Analyst I supports a portfolio of pre charge off loans/lines with aggregate business credit exposure of up to $500,000 for the purpose of resolving default, responding to customer requests, protecting the Bank's collateral position and mitigating loss. Job duties include the following:+ Negotiates satisfactory repayment schedules, offers default solutions and responds to customer requests or concerns.+ Manages both inbound and outbound calls from and to borrowers.+ Communicates with Relationship Managers to assist in default resolution and confirm maturity status.+ Determines and executes best response to loss mitigation opportunities such as modifications or settlements.+ Determines and executes best response to closed business notification.+ Recognizes and responds to special handling situations such as SBA accounts.+ Documents all contacts, agreements and discussions that transpire with the client.Leadership and interpersonal:+ Demonstrates critical thinking skills to identify the best plan of resolution+ Demonstrates personal dedication and strong work ethic+ Demonstrates strong written and communication skills+ Demonstrates poise, empathy and confidence in communication.Requirements:+ Requires working knowledge of loans and lines of credit.+ Requires 5+ years' experience in a collection environment.+ Some experience with commercial loan collections/loss mitigation experience highly desired+ Working knowledge of state specific statutes regarding collections preferred+ Working knowledge of commercial loan documentation, security agreements, guaranties, and SBA preferred+ Bachelor's degree or equivalent work experience preferredChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial ~~~ recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.Equal Opportunity Employer/Disability/Veterans