SharePoint/PowerApps/O365 Specialist - ITS5

Working Title: SharePoint/PowerApps/O365 Specialist

Job Class: Information Technology Specialist 5

Agency: Minnesota IT Services

• Job ID : 76682

• Location : St. Paul

• Telework Eligible : Yes

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 05/17/2024

• Closing Date : 05/30/2024

• Hiring Agency/Seniority Unit : Minnesota IT Services

• Division/Unit : IT CIO Office of Cannabis Management

• Work Shift/Work Hours : Day Shift

• Days of Work : Monday - Friday

• Travel Required : No

• Salary Range: $37.45 - $64.04 / hourly; $78,195 - $133,715 / annually

• Job Class Option : Application

• Classified Status : Classified

• Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

• FLSA Status : Exempt - Professional

• Designated in Connect 700 Program for Applicants with Disabilities (~~~/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Join the 2,600+ professionals of Minnesota IT Services (~~~/) (MNIT) who connect Minnesotans to services that will improve their lives.

The O365 SharePoint/Power Apps/Power Apps Senior Specialist works to maintain, support, and enhance the highly complex IT O365 SharePoint/Power Apps/Power Apps Service and related product set that enables day-to-day work activities for agency staff. Primary areas of focus are consistent service delivery, quality customer service, effective incident management, efficient issue resolution, and positive vendor engagement outcomes.

The incumbent works closely with vendors, architects and senior technical resources, O365 SharePoint/Power Apps/Power Apps developers, O365 SharePoint/Power Apps/Power Apps administrators, and agency SharePoint subject matter experts to ensure that the O365 SharePoint/Power Apps/Power Apps service operates according to design specifications. Due to the complex nature of the O365 product set and its integration with business processes that support mission critical activities of agencies this position requires senior-level troubleshooting and problem­ solving skills. Additionally, the evergreen model of O365demands a high degree of flexibility and the ability to adapt quickly to new feature rollouts, support scenarios, and situations.

This position is currently eligible for full-time telework:

• Telework (~~~) for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in St. Paul, Minnesota.

• Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible.

Minimum Qualifications

Candidates must clearly demonstrate all of the following qualifications in their resume:

Position requires a minimum of five (5) years of IT related experience in SharePoint, Teams, PowerApps or similar Microsoft collaborate tool development.

Experience must include

• One (1) year of business, system or process analysis - having the ability to hear requirements and transform them into solution, design, process or like interpretive tool and skillset.

• One (1) year proven skills of working in team environment and with Agile methodologies to support product and continuous improvement mindset

• Three (3) years working in technical role in M365 environment in role of developer, administrator, or other technical capacity.

• Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.

• Customer service skills that include active listening, empathy, and problem-solving.

A master's degree in Information Technology or an IT related field substitutes for three (3) years of experience, OR an IT related bachelor's degree substitutes for two (2) years, OR an IT related associate's degree substitutes for one (1) year.

Preferred Qualifications

• A college degree in a computer science, management information system, or combination of related fields

• Microsoft certifications

• Ability to work independently to deliver and collaboratively to problem solve and create

• Experience working with executives and diverse staff with a wide range of experience, skills and on-the-job

• Ability to share knowledge and empower subject matter experts

• A curiosity to continue to learn and develop new skills in the technology area

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

• SEMA4 Records Check (applies to current and past state employees only)

• Criminal History Check

• Reference Check

• Social Security and Address Verification

• Education Verification

• Other legally required checks

Minnesota IT Services will not sponsor applicants for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at ~~~ or email ~~~ . Please indicate what assistance is needed.