• Senior Logistics Program Manager

    Microsoft Corporation Austin, TX 78703

    Job #2235931906

  • Within Azure Hardware Systems & Infrastructure, the Spares and Warranty team is responsible for ensuring that the right spare parts, are in the right place, at the right time in support of delivering global capacity requirements.

    We are looking for a Senior Program Manager able to develop and execute strategies to deliver Regional Service part Depots and related logistics capabilities (regional warehousing & distribution) at cloud scale in a dynamic, fast paced environment. This position is vital for enabling and empowering process & system change as part of the journey to world-class. The ideal candidate will have proven Supplier Relationship Management experience, previous spares/warranty warehouse management roles, and a passion for continuous improvement.

    Responsibilities

    Roles and responsibilities:

    • Located onsite with outsourced provider to manage day to day business performance

    • Serve as a functional expert in logistics, transportation and warehouse management

    • Enable reverse logistics processes

    • Program management & analytics

    • Drive vendor compliance with Microsoft Security standards

    • Identifies process improvement opportunities and analyzes them for efficiency (waste, complexity, cost), effectiveness (achieves desired outcome), and quality

    • Responsible for managing continuous improvements and process initiatives

    • Collaborate with cross functional teams

    Qualifications

    Required:

    • Bachelor's degree in business, supply chain, industrial engineering

    • 7+ years experience in warehouse and/or supply chain

    • 5 + years of experience on spares parts/warranty supply chain warehouse, logistics, inventory management and reverse logistics

    • 5+ years of experience in Program management and analytics

    Preferred:

    • MRP system experience and the ability to apply that knowledge to a complex, changing environment

    • Demonstrated bias for action and ability to drive clarity and eliminate ambiguity

    • Adept in program management in highly collaborative organizational models

    • Knowledge of service supply chain industry concepts

    • Experience with supply chain analytics and modeling techniques

    • Problem-solving skills with the ability to implement and drive continuous improvement actions to gain efficiencies in a matrix environment

    • Experience with SAP supply chain modules is desirable

    • Experience & knowledge in areas of Trade/ Customs and Dangerous Goods/hazardous compliance

    • Cloud/high tech supply chainexperience a plus

    Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

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