Within Azure Hardware Systems & Infrastructure, the Spares and Warranty team is responsible for ensuring that the right spare parts, are in the right place, at the right time in support of delivering global capacity requirements.
We are looking for a Senior Program Manager able to develop and execute strategies to deliver Regional Service part Depots and related logistics capabilities (regional warehousing & distribution) at cloud scale in a dynamic, fast paced environment. This position is vital for enabling and empowering process & system change as part of the journey to world-class. The ideal candidate will have proven Supplier Relationship Management experience, previous spares/warranty warehouse management roles, and a passion for continuous improvement.
Roles and responsibilities:
Located onsite with outsourced provider to manage day to day business performance
Serve as a functional expert in logistics, transportation and warehouse management
Enable reverse logistics processes
Program management & analytics
Drive vendor compliance with Microsoft Security standards
Identifies process improvement opportunities and analyzes them for efficiency (waste, complexity, cost), effectiveness (achieves desired outcome), and quality
Responsible for managing continuous improvements and process initiatives
Collaborate with cross functional teams
Bachelor's degree in business, supply chain, industrial engineering
7+ years experience in warehouse and/or supply chain
5 + years of experience on spares parts/warranty supply chain warehouse, logistics, inventory management and reverse logistics
5+ years of experience in Program management and analytics
MRP system experience and the ability to apply that knowledge to a complex, changing environment
Demonstrated bias for action and ability to drive clarity and eliminate ambiguity
Adept in program management in highly collaborative organizational models
Knowledge of service supply chain industry concepts
Experience with supply chain analytics and modeling techniques
Problem-solving skills with the ability to implement and drive continuous improvement actions to gain efficiencies in a matrix environment
Experience with SAP supply chain modules is desirable
Experience & knowledge in areas of Trade/ Customs and Dangerous Goods/hazardous compliance
Cloud/high tech supply chainexperience a plus
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form (~~~) .
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.