Security Systems Operations Manager - Beltsville, MD

Job Family: Engineering

Req ID: 407118

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That's why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?

Our Smart Buildings help to create efficient, safe, adaptable, and responsible environments. Our aim isn't just about improving buildings; it's about creating perfect places that improve people's lives.

Our Security Operations Managers lead a team of project managers, systems installers, and customer service managers, as well as being responsible for the revenue and gross margin to targets by controlling costs and executing projects and service agreements.

As a Security Operations Manager, you will:

• Supervise, train, and mentor the team through goal setting, performance monitoring, employee review meetings, and scheduling of formal training.

• Manage revenue, gross margin, and absorption to achieve monthly and annual business plan projections and forecasts.

• Direct and supervise the development of project plans and customer service agreements to monitor and control the progress in the execution of work.

• Ensure schedules are maintained and contracts proceed in accordance with the contract documents and customer expectations.

• Identify additional chargeable opportunities, including T&M, system upgrades, and service agreements.

• Plan and justify manpower, staffing requirements, tools, and other appropriate investments for effective and timely execution of work.

• Provide technical and operational support for the sales teams with pricing and scope-of-work definition.

• Participate in sales-to-service and projects-to-service turnover process, including final project walkthroughs, service agreement scope reviews, and final information turnover to the inspection team.

• Maintain relationships between Operations and Sales teams so project and contract discrepancies can be managed to minimize cost and delays throughout the estimating, bidding, and operations phases of each contract.

• Support project and service agreement productivity and profitability through cost-containment procedures and processes.

Develop customer relationships and maintain high levels of customer satisfaction while ensuring effective and timely communications.

You will make an impact with these qualifications:

Basic Qualifications

• High School Diploma or State-recognized GED

• Experience supervising teams

• Experience with project management.

• Understanding of job financial reporting with the ability to apply cost control measures for contracts.

• Experience with Access Control and CCTV systems.

• Must be 21 years of age and possess a valid driver's license with limited violations.

• Legally authorized to work in the United States on a continual and permanent basis without company sponsorship.

Preferred Qualifications

• Associate or Bachelor's degree

• 2+ Years of Experience supervising teams

• 5 + Years of Experience with project management or customer service agreement execution.

• Experience in a wide range of Access Control and CCTV manufacturers and systems.

• 5 + Years in Security field experience.

You'll benefit from:

• Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: ~~~

• The pay range for this position is $118,790 - $203,640, and the annual incentive target is 10% of the base salary. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.

Ready to create your own journey? Join us today and help create a better #TomorrowWithUs!

About Siemens:

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.

Our Commitment to Diversity, Equity, and Inclusion:

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Learn more about our commitment to DEI here (~~~) .

Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy.

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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