Quality Improvement Specialist

Mentor Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.

Quality Improvement Specialist

This position is in the HUMAN SERVICES INDUSTRY - related experience in the HS industry is required

Full-time position

Annual Salary: $66,560

Do you want to work in a dynamic environment where no day is ever the same as the next? In this role your tasks will be diversified and you will be supporting our mission. This position works in cooperation with the Operations team for programs that serve individuals with intellectual and developmental disabilities.

• Provide quality assurance/improvement technical assistance and subject matter expertise with local process improvement initiatives.

• Verify implementation of effective strategies for improvement designed to measure and improve outcome measures.

• Monitor quality improvement goals and track outcomes and measurements.

• Review incident data and prepare and analyze trended reports for management.

• Conduct incident report training and technical support in a region.

• Perform internal investigations of incidents and/or allegations.

• Conduct audits and support operations to prepare for licensing / certification reviews.

• Provide training and in-services to staff as needed

Qualifications:

• Bachelor's degree in Human Services-related area of study

• Three years' experience in quality improvement or other related social services field is required - including experience working with services for individuals with intellectual or developmental disabilities required

• Experience with ARF (Adult Residential Facilities), especially as an Administrator - HIGHLY PREFERRED

• Knowledge and experience working with Title 17 and Title 22 regulations; experience working with Regional Centers and other human services state agencies

• Current CA driver's license

• Reliable transportation with current registration and insurance

• Strong attention to detail, organizational skills, and the ability to multi-task to meet deadlines

• Excellent communication and customer service skills and a commitment to quality in everything you do.

• Willing and able to TRAVEL - this position works with programs in one of our regions that includes locations in the San Fernando Valley, Lancaster area, and East LA area. (Mileage reimbursement paid for all business-related travel)*

*Prefer a candidate located in San Fernando Valley but will consider candidates in Lancaster area or Los Angeles area if willing to travel to program locations on a regular basis.

Why Join Us?

• Full-time position, schedule is generally Mon-Fri 9a-5p.

• Full compensation/benefits package including 401(k) with company match

• Generous paid time off and holiday pay

• Rewarding work, impacting the lives of those you serve, working alongside a great team of coworkers.

• Enjoy job security with nationwide career development and advancement opportunities.

Come join our amazing team of committed and caring professionals. Apply Today!

Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.

We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.

Sevita is committed to providing equal opportunities to all employees and applicants for employment. We are committed to creating an inclusive and diverse workplace that values and respects the unique talents, experiences, and perspectives of our employees and the people we serve. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, pregnancy, gender identity or any other characteristic protected by law.

The Mentor Network is pleased to be an equal employment employer Women/Minorities/Veterans/Individuals with Disabilities