Provider Relations Analyst - Community Health Direct

Provider Relations Analyst - Community Health Direct

Job Ref

2402856

Category

Administrative & General Support

Job Family

Billing & Coding

Department

Provider Relations

Schedule

Full-time

Facility

ProHealth

6626 East 75th Street

Indianapolis, IN 46250

United States

Shift

Day Job

Hours

8:00am - 5:00pm, Monday - Friday, flexibility required.

Join Community

Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, "community" is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you.

Make a Difference

The Provider Relations Analyst is primarily responsible for doing provider education and serving as a liaison to providers for employed and non-employed providers and facilities within the Community Health Direct Network. This position is also responsible for developing and implementing effective service strategies, assists in the developing, negotiating, and maintaining relationships with providers and facilities. This position requires the ability to think critically, work independently, and make decisions based on internal financial arrangements and external market factors. In addition, maintain knowledge of Community Health Direct Network products as it relates to the providers' contract. This position will require traveling to various Community Health Network sites of care on an as needed basis.

Exceptional Skills and Qualifications

Applicants for this position should be able to collaborate with others in a team setting, have excellent communication skills, and a positive attitude toward problem-solving.

• Bachelor's degree in business, marketing, or related health care field from an accredited university or college, or equivalent experience is required.

• In lieu of the above education requirements, a combination of experience and education will be considered.

• A minimum of four (4) years' experience in provider relations in a managed care setting is preferred.

• Understanding of provider contracting and contract review.

• Maintains current knowledge of the Managed Care environment and payer partners.

• Communicates information to the appropriate internal sources.

• Assists in maintaining payer/provider relationships.

• Maintains, verifies and audits payer information for practices and providers.

• Must have excellent communication skills (both written and oral), as well as interpersonal and team-building skills necessary for effective customer partnerships.

• Knowledge of contracts, contract negotiations, and general managed care principles is essential.

• Must be able to work independently, problem solve and make appropriate decisions within the scope of the job role.

• Knowledge of process improvement in a Managed Care environment.

Why Community?

At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.

Caring people apply here.

Community Health Network complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Community Health Network does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.