Printing Support Services Consultant

The Printing Support Services Consultant is responsible for program management and excellency of order execution for top tier clients. The Consultant primarily responsible for end to end process for new orders, reorders and any change requests. The Consultant provides solution recommendation to the clients acting as SME on product offerings and technology solutions. The Consultant typically manages relationship with one or more high value/high volume clients.

• Responsible for all transactional tasks associated with end to end order process. This includes processing new orders, reorders and ensuring accurate and timely delivery.

• Subject matter expert with highly developed knowledge of promotional product and solutions. Provides consulting to clients to address their needs and ensures that proposed solutions meet client's expectations and address client's business needs. Collaborates with Sales, Pricing, Merchandising on non-standard proposals.

• Provides client updates on delivery status and troubleshoots any delivery issues as they arise. Escalates to management, as necessary.

Basic Qualifications

• High School diploma/GED

• 4 years relevant experience or Technical Certification and 2 years relevant experience

• Must be 18 at least 18 years of age

Preferred Qualifications:

• 4 years of direct experience with print pricing, quoting, and production

• 4 years of experience with customer service consulting with clients

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Target Compensation Range

Hourly: $26.00 - $26.00 2% bonus

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Deluxe Corporation is an Equal Opportunity / Affirmative Action employer:

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law. EOE/Minorities/Females/Vet/Disability

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