Concentrix • Nashville, TN 37230
Job #2684828903
Principal - Transformation Lead
Job Description
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive companies from around the world to future-proof their business and stay ahead of the competition and customer expectations.
Concentrix Catalyst is looking at hiring a Technology Transformation Leader to augment our customer experience-centric technology focus. This is a heavily client-facing, management consulting role through a technology lens.
Plan and lead digital marketing technology assessment programs for clients
Provide POVs, write white-papers on marketing technology trends such as impact of cookie-less on CX, and how marketing technologies are going to solve it
Comfortable to lead technical discussions with client architects and business leaders alike
Take a hands-on approach when necessary with leading developer conversations
Assist pre-sales and delivery as the marketing technologist in the room, bringing a structured framework for conveying ideas.
15+ years of technology consulting experience with 8+ on one or more of enterprise marketing platform (DXP) like Adobe, Salesforce, Sitecore, or similar.
Strong communication skills in leading conversations with senior leadership are paramount (oral and presentation skills).
Very familiar with the art of building websites, CMS, DAM, Analytics, CDPs and crafting a best-fit solution using these technologies.
Lives in a world building marketing technology roadmaps and relevant technology strategy.
Wears a technologist/architect hat and understands the end-to-end digital marketing flow from lead gen, nurturing to demand-gen.
Knows the marketing technology landscape well, and the product players in it, along-with their capabilities
Has extensive experience building and presenting marketing platform POVs, assessments, business case decks
Has good understanding of marketing automation technologies like Marketo, Salesforce Marketing Cloud, Eloqua, or similar and its role in the end to end customer life cycle
Fluent in presenting ideas in the form of PowerPoint decks as needed
Demonstrates openness to learning new technologies, get certified as required
Consulting background preferred, agency background will be a solid plus
#ConcentrixCatalyst
USA, GA, Work-at-Home
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
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