Principal - Transformation Lead

Job Title

Principal - Transformation Lead

Job Description

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive companies from around the world to future-proof their business and stay ahead of the competition and customer expectations.

Concentrix Catalyst is looking at hiring a Technology Transformation Leader to augment our customer experience-centric technology focus. This is a heavily client-facing, management consulting role through a technology lens.

• Plan and lead digital marketing technology assessment programs for clients

• Provide POVs, write white-papers on marketing technology trends such as impact of cookie-less on CX, and how marketing technologies are going to solve it

• Comfortable to lead technical discussions with client architects and business leaders alike

• Take a hands-on approach when necessary with leading developer conversations

• Assist pre-sales and delivery as the marketing technologist in the room, bringing a structured framework for conveying ideas.

• 15+ years of technology consulting experience with 8+ on one or more of enterprise marketing platform (DXP) like Adobe, Salesforce, Sitecore, or similar.

• Strong communication skills in leading conversations with senior leadership are paramount (oral and presentation skills).

• Very familiar with the art of building websites, CMS, DAM, Analytics, CDPs and crafting a best-fit solution using these technologies.

• Lives in a world building marketing technology roadmaps and relevant technology strategy.

• Wears a technologist/architect hat and understands the end-to-end digital marketing flow from lead gen, nurturing to demand-gen.

• Knows the marketing technology landscape well, and the product players in it, along-with their capabilities

• Has extensive experience building and presenting marketing platform POVs, assessments, business case decks

• Has good understanding of marketing automation technologies like Marketo, Salesforce Marketing Cloud, Eloqua, or similar and its role in the end to end customer life cycle

• Fluent in presenting ideas in the form of PowerPoint decks as needed

• Demonstrates openness to learning new technologies, get certified as required

• Consulting background preferred, agency background will be a solid plus

#ConcentrixCatalyst

Location

USA, GA, Work-at-Home

Language Requirements

Time Type

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

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