Portfolio Oversight & Reporting Analyst

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid

Job Description

The Opportunity

Manulife/ John Hancock is a leading international financial services provider driven by the mission of making decisions easier and lives better. We are hard at work transforming our organization into a digital, customer-centric market leader - evolving our customer interactions into innovative, immersive, and highly functional digital experiences delivering high value. We're also changing the way we work: foundational to our success is fostering a culture that is inclusive, high-performing, and makes our company a compelling place for talented people to join and build their careers.

The Marketing Portfolio Oversight & Reporting Analyst will report to the AVP, Portfolio Oversight and will be responsible for function-wide reporting, supporting strategy and operational planning efforts, leading marketing team training and development, and special projects.

Key Accountabilities:

• Manage timely and accurate function-wide reporting including the monthly marketing review (MMR), monthly campaign report, bi-weekly CMO update and other ad-hoc requests.

• Serve as Business Continuity Lead for the US Marketing and Behavioral Insurance teams.

• Partner with Accounts Payable to maintain existing vendor partners and to set up new partners.

• Primary point of contact for all US Marketing compliance and risk review requests

• Own training and development for US Marketing & Behavioral Insurance teams (e.g. own relationship with ANA; communicate training and development opportunities to US Marketing org; develop team trainings; support ad-hoc conference planning

• Provide hiring and onboarding support for US Marketing & Behavioral Insurance temp/short-term employees (e.g. MLK Scholars, co-ops, apprenticeships)

• Lead small- and large-scale Marketing and Behavioral Insurance projects. Partner with team members to drive Manulife/John Hancock's transformation and strategic priorities, represent the team on cross-functional work, identify issues, escalate as required, and recommend solutions to keep priorities on track

• Support marketing efforts for US Community Investments

Job Requirements

• Minimum of 3 - 5 years of experience in a business role

• Solid business knowledge and understanding of the life insurance industry.

• Strong interpersonal, written, and oral communication skills, with proven ability to engage stakeholders across multiple levels of the organization.

• Ability to facilitate and enable clear, succinct communication between cross-functional partners.

• Strong relationship-building skills to build effective working relationships with business leaders.

• Flexibility to lead multiple and challenging priorities.

• Strong analysis and solution-oriented mindset.

• Strong understanding and experience with business analysis and/or project management methodologies

• Thinks analytically to break down moderately complex issues into smaller, manageable parts. With support, can discern the most critical pieces of larger analysis.

• Basic understanding of the business, value chain, financial acumen, and customer lifecycle for the strategy they are supporting.

• Communicates clearly and thoughtfully to get ideas heard and uses good judgement to achieve appropriate impact with peers and Managers.

• Clearly communicate results of work of moderate complexity to business partners and clearly articulate solutions to senior team members.

• Working knowledge of a global view of strategy, engaging a wide audience in research, understanding a strategic view, synthesizing large volumes of data to bring together an informed recommendation.

• Curious and asks the right kinds of questions of peers and customers to gain knowledge.

• Understands company culture, cooperation and information sharing within the company.

• Self-motivated and directed, with keen attention to detail.

• Ability to maintain confidentiality.

• Proficient in Excel and PowerPoint.

Competencies:

• Collaboration: Fosters productive working relationships across business functions to achieve collective business goals

• Communication: Expresses ideas and shares information clearly and concisely, modifies approach as necessary

• Influence and Persuasion: Moves others towards a point of view using compelling rationale.

• Growth Mindset & Enable Change: Demonstrates curiosity, generates ideas, and proposes solutions.

• Executing with Excellence: Excels in delivering sustainable results.

• Adaptability: Effectively adapts to change to achieve results in an evolving environment

• Solution Focused: Owns assigned tasks from inception to resolution, makes timely recommendations and decisions where appropriate.

What can we offer you?

• A competitive salary and benefits packages.

• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

• A focus on growing your career path with us.

• Flexible work policies and strong work-life balance.

• Professional development and leadership opportunities.

Our commitment to you

• Values-first cultureWe lead with our Values every day and bring them to life together.

• Boundless opportunityWe create opportunities to learn and grow at every stage of your career.

• Continuous innovationWe invite you to help redefine the future of financial services.

• Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.

• Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges, and under '945' in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .

Salary & Benefits

The annual base salary for this role is listed below.

Primary Location

Boston, Massachusetts

Salary range is expected to be between

$68,475.00 USD - $114,125.00 USD

If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

Company: John Hancock Life Insurance Company (U.S.A.)