Marketing Program Management Senior Analyst, AVP

The Product Development Specialist is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

• The Product Development Specialist is a developing professional role that responsible for activities related to the development of new products and/or features and functionality of products including developing business cases, requirements definition (BRDs), product enhancements innovation, feature and functionality definition based on market and industry research and trends and client needs

• Role manages the monthly statement execution process for assigned CRS partner(s)

• Key liaison with internal Requestors/Program Managers and IT Team

• Exceptional attention to detail with an understanding of the credit card industry

• The same process is performed every month under strict controls and timelines

• Periodic Saturday validations are part of the job responsibilities

• This role executes on the end-to-end product development lifecycle and will also scope product releases, agreeing to and tracking business priorities, incorporating regulatory and compliance requirements and investment tracking

• Identifies, gathers, and organizes client insights, internal innovation ideas, marketplace analyses and trends to drive to new concepts

• Creates a product vision aligned to business priorities and corresponding road-map to delivery

• Follows market, industry and client trends to own field and adapts them for application Citi's products and solutions platforms

• Conceptualizes, plans, prioritizes, coordinates design and delivery of products or features to product release, and serves as product ambassador within user community

• Ensures product delivery is provided in a consistent, professional and high quality level planned and coordinated with unit Manager

• Works in close co-ordination with Sales, Technology, Business Managers and senior stakeholders to fulfill the delivery objectives

• Manages and implements a wide variety of products and solutions

• Identifies solutions ranging across data analytics, reporting, CRM, Trade Workflows and trade processing

• Interacts with other units to resolve product issues or to support them on inquires when product expertise and guidance is required

• Creates project plans, business and technical requirements documents for product execution

• Works in close co-ordination with Technology, Business Managers and other stakeholders to fulfill the delivery objectives

• Focuses on controls and governance, including performing Need-to-Know based security and access reviews, Access Approvals, controls testing and documentation

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 3+ years of experience

• Intellectual curiosity, analytical, and conceptual thinker

• Proactively seeks and develops new opportunities

• Ability to build networks and relationships internally and externally

• Direct experience in end-to-end project delivery, preferably in product development, and knowledge of various analytical tools including Qlikview, Tableau, Access

• Comfortable with performing data investigations that require a high degree of accuracy with tight timescales

• Ability to create business analysis, troubleshoot data quality issues, and conduct exploratory and descriptive analysis of business datasets

• Ability to structure and break down problems, develop solutions, and to drive to results

• Process Management knowledge with a propensity for detail and comprehensiveness of content

• Ability to collaborate and clearly communicate with team members of an organization

• Project Management skills with experience leading large cross functional initiatives

• Generation of reports and presentations for management

Education:

• Bachelor's/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

• -

Job Family Group:

Product Management and Development

• -

Job Family:

Product Development

• -

Time Type:

Full time

• -

Primary Location:

Schaumburg Illinois United States

• -

Primary Location Full Time Salary Range:

$96,400.00 - $144,600.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit ~~~. Available offerings may vary by jurisdiction, job level, and date of hire.

• -

Anticipated Posting Close Date:

Apr 10, 2024

• -

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (~~~) .

View the "EEO is the Law (~~~) " poster. View the EEO is the Law Supplement (~~~) .

View the EEO Policy Statement (~~~) .

View the Pay Transparency Posting (~~~)

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.