Lead Customer Order & Fulfillment Specialist

Job Description Summary

We have an opening on our team focusing on fulfilment activities for our Rolls-Royce/USAF customer at Warner Robins AFB in Georgia. This role reports to the Dowty Propellers Sterling Customer Operations Management Leader.

Job Description

Roles and Responsibilities

• Lead activities relating to fulfilment support for the USAF customer at the Warner Robins location.

• Communication with the on-site Dowty Operations Manager, the Sterling COM Team, and the USAF Program Manager.

• Monitor and developing tracking mechanism for units sent to Warner Robins from the Sterling facility or from the USAF bases.

• Support monthly CDRL reporting for units received and TAT (consolidated reporting with Sterling and Warner Robins data).

• Ensure repairs are progressed through the Warner Robins facility, at the expected cost and in accordance with customer contract requirements

Additional Responsibilities:

• Support standardization and improvement initiatives across the business

• Provide input to the sales operations and planning functions in relation to spares sales and repair forecasts, highlighting risks and opportunities to the sales plan

Qualifications/Requirements:

• Bachelor's degree from an accredited university or college (or a high school diploma/GED with a minimum of 7 years of experience in Logistics and Fulfillment.)

• Minimum of 3 years of Logistics and Fulfillment experience.

• This role requires use of technical data subject to U.S. Government contract restrictions and this posting is only for U.S. Citizens. GE will require proof of status prior to employment.

Desired Characteristics:

• Proficiency in the use of MS Office including excel

• Proficiency in the use of Government websites including IRAPT, WAWF, DCMA e-tools

• Knowledge of Oracle Golf ERP.

• Experience of working in a Customer Services environment

• Aviation Industry experience, particularly dealing with military customers

• Ability to build relationships and influence others

• Ability to multi-task and prioritize

• Knowledge of Government Property Regulations preferred

• Knowledge of Gold Systems preferred

• Knowledge of military export shipments preferred

• Proficiency in the use of MS packages including Excel

• Proficiency in the use of Government websites including IRAPT, WAWF, DCMA e-tools

• Strong communication skills

• Strong analytical skills

This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.

Additional Information

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer (~~~) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: No