• Instructional Designer

    SSM HealthJefferson City, MO 65108

    Job #2664842181

  • It's more than a career, it's a calling.

    MO-REMOTE

    Worker Type:

    Regular

    Job Highlights:

    Instructional Designer

    Required Qualifications:

    • Equivalent bachelor's degree combined with work experience

    • At least two years of experience in designing and developing learning programs

    • Experience with designing and developing online learning solutions, both synchronous and asynchronous

    • Knowledge of current trends and technology to support online learning, including tools such as ADDIE, Articulate 360 Suite, Vyond, Canva, learning management systems (LMS), and others

    • Solid analytical skills, attention to detail, problem-solving, and fact-based decision-making abilities

    • Candidate must have a Portfolio

    • Demonstrated examples of instructional materials created (e.g., e-learning modules, timeline estimates, training manuals, multimedia presentations).

    Preferred Qualifications

    • Experience with the healthcare industry, specifically in revenue cycle management

    • Demonstrated ability to manage multiple priorities and use independent judgment

    • Proven solid verbal and written communication skills

    • Proven excellent detail orientation and organizational skills

    • Proven ability to work independently, adhering to deadlines and project plans

    • Proven ability to work collaboratively with subject matter experts

    Job Summary:

    Facilitates classroom training and development programs within Revenue Cycle.

    Job Responsibilities and Requirements:

    PRIMARY RESPONSIBILITIES

    • Responsible for planning, developing and presenting effective skills training, technical instruction and education materials for staff members within Revenue Cycle.

    • Skills training includes proper handling of inquiries for patients and insurance companies, obtaining payment on outstanding balances, effective and efficient resolution of denied and outstanding claims and applying payment and denial information to patient accounts.

    • Technical instruction includes efficient use of Epic, On-Base, vendor websites, electronic eligibility verification or other tools that support the revenue cycle process.

    • Applies knowledge of adult learning principles to teach various types of learning content.

    • Works collaboratively with management and subject matter experts to understand desired performance, assess learning needs, and develop appropriate training solutions.

    • Monitors course participants' progress throughout assigned courses. Conducts post-training evaluations and analyzes results. Updates curricula and explores new materials for program participants.

    • Takes action to stay abreast of current and evolving learning trends, instructional methods/techniques and emerging technologies.

    • Performs other duties as assigned.

    EDUCATION

    • Bachelor's degree or equivalent combination of education and experience

    EXPERIENCE

    • Five years' experience

    PHYSICAL REQUIREMENTS

    • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.

    • Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.

    • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.

    • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.

    • Frequent keyboard use/data entry.

    • Occasional bending, stooping, kneeling, squatting, twisting and gripping.

    • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.

    • Rare climbing.

    Department:

    ~~~ QA and Training

    Work Shift:

    Day Shift (United States of America)

    Scheduled Weekly Hours:

    40

    SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status , or any other characteristic protected by applicable law. Click here to learn more. (~~~)

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