Financial Crimes Officer II - Fraud Operations Case Closure and Support Functions

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GENERAL FUNCTION: The Financial Crimes (FC) Officer II must have a high level of expertise within financial crimes risk management and related regulations, guidance and best practices. The FC Officer II Leads in the identification and assessment of risks (BSA/AML, Economic Sanctions and Fraud) and the execution of procedures to evaluate the Bancorp's compliance with laws, regulations and industry standards. Actively engaged and readily available to implement the Bancorp's Financial Crimes programs. Identifies, develops and executes strategies for closing gaps in performance. Works mostly self-directed, with minimal supervisory oversight. Also works within department and cross-department teams.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Banks risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

Process oriented, data driven leader with track record of successfully managing people and continuously driving process improvement.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for Fraud Operations production responsibilities of case closure and the disputes case referral process including preparing and closing cases for potential Suspicious Activity Reporting (SAR). Additionally owns key functions to include but not limited to escheatment, charge-off, check creation, office of the president complaints, FCRA complaints, IRS leads, CORE referrals, Aged Hold Review, Bank Check Audit, EWS Reject Report, and monitoring of various Fraud Operations inboxes.

• Participates in the analysis, update, and implementation of financial crimes policies, procedures, and processes.

• Analyzes data by numerous delivery channels, geographic area, product types, to identify financial crimes risks and develop and recommend scope or target for the review, corrective action/or gap closure. Develops and executes strategies for closing gaps or enhancing coverage.

• Develop strengthen, and/or implement department and cross-department business unit policies, procedures, and processes. As well as, ensuring these are in compliance with existing laws and regulations, including governance, policies and procedures, monitoring, reporting, communications, and education, where appropriate.

• Assists in the development of strategic fraud, BSA/AML, and economic sanctions goals and tactical and strategic planning systems.

• Works with senior leadership to set strategic direction for the department and executes on those goals and objectives.

• Monitors financial crimes-related regulatory and industry developments and provides input to department and cross-department teams regarding emerging issues and interpretation of regulations.

• Communicates significant issues to senior management.

• Identifies opportunities, establishes action plans, and drives solutions to continuously improve financial crimes policies, procedures and tools, and increase efficiency.

• Assess the adequacy of the business units'/affiliates recommended corrective action to issues or gaps identified and support post-implementation validation of any implemented changes.

• Participates and/or leads regular meetings with peers to build and maintain knowledge of current and emerging issues and risk in the financial crimes environment.

• Recommends solutions based upon subject matter expertise.

• Serves on various task forces or discussion groups to address financial crimes related issues.

• Contribute updates to the financial crimes risk assessment.

• Facilitates, leads, or assists with financial crimes training.

• Assists in the review of new products and services for financial crimes risk.

• Contributes or leads the completion of special projects related to financial crimes.

• Builds industry relations through industry networking.

• Areas of responsibility and accountability within financial crimes may Include: BSA/AML, Economic Sanction and Fraud. These responsibilities may include tools and processes used internally by financial crimes teams or line of business processes and tools.

BANK SECRECY ACT REQUIREMENTS: Responsible for adhering to the reporting and record keeping requirements of the Bank Secrecy Act and Anti-Money Laundering rules and regulations, observing economic sanctions by prohibiting transactions as specified by the Office of Foreign Asset Control (OFAC), following the bank's customer identification program (CIP) rules, observing all Bank policies and procedures relating to BSA, OFAC, CIP, and related acts, and participation in ongoing related training.

SUPERVISORY RESPONSIBILITIES: Will be responsible for tracking and providing employees timely, candid and constructive performance feedback; developing employees to their fullest potential and provide challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Strong subject matter expert in appropriate financial crimes laws, regulations, and guidance.

• Maintains a awareness of division goals, Regulatory and legislative developments, and industry trends.

• Strong subject matter expert in appropriate financial crimes laws, regulations, and guidance.

• Education: Bachelor's degree or equivalent work experience required.

• Five + years' experience as Officer or equivalent work experience .

• Computer/Technical: Demonstrates working or functional proficiency sufficient to apply the use of software applications (Micro-Soft Office Suite) without assistance and minimal supervision.

• Advanced understanding of Fifth Third Banking products, business lines, Affiliate structure and operations, and Corporate support organization. Including, the Bank's management teams and decision-making operations.

• Excellent oral and written communication skills. Effectively communicates upward, downward and laterally. Displays a positive business presence with management and external contacts.

• Must be able to demonstrate sound judgment and apply logical and critical thought processes when developing and recommending solutions.

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WORKING CONDITIONS

• Normal office environment with little exposure to dust, noise, temperature and the like.

• Extended viewing of a CRT screen.

Financial Crimes Officer II - Fraud Operations Case Closure and Support Functions

LOCATION -- Cincinnati, Ohio 45227

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Introduce yourself to our team to stay connected on future opportunities. We look forward to finding the right place for you. Are you ready to take the next step?

Fifth Third Bank, National Association is one of the top-performing banks in the country, with a history that spans more than 150 years. We've staked our claim on looking at things differently to make banking a Fifth Third better. This applies to our relationships with customers and employees ~~~ employ about 18,000 people while offering:- A chance for employees to build their future, with supportive career development and comprehensive health and financial wellness programs.- An environment where we win together by celebrating achievements and working collaboratively.- An opportunity to make a difference in a positive and lasting way. Everything we do is geared toward improving ~~~'re proud that Fifth Third is a warm and caring place to grow - as a customer and as a team member.