Epic Trainer

Description

JOB PURPOSE

The Enterprise Application Training Specialist 2 works with the EA team to provide training on all EA

platforms. These platforms include Epic Ambulatory, Box, Slack, Zoom, and the EBS system.

Continually assess and meet the educational needs of users, including but not limited to, medical

staff, clinical staff, admin. staff and Interdisciplinary Team (IDT). Responsible for planning,

developing, and implementing EA user education and development training programs, integrated

throughout directly operated centers and related service departments.

ROLES AND RESPONSIBILITIES

• Create, update, and enhance EA and business system training documentation, including curricula,

training scripts, objectives, handouts, quick reference guides, tests, proficiency assessments, lab

scenarios and post-training support materials and evaluations.

• Partner with managers and supervisors to ensure implementation opportunities and training goals

are met (i.e., orientation, in-services, competency monitoring, and regular user training).

• Understand and consider different cultural sensitivities and relative experience levels of staff when

planning training sessions/modules and anticipate the impact upon implementation.

• Participate in organizational program development committees.

• Incorporate compliance with PACE, state, local and federal rules, regulations, and laws applicable

in their trainings.

• Maintain excellent documentation and communication of progress on all projects.

• Continuously improve the efficiency, effectiveness, and delivery of the teaching and assessment

of learning for users.

• Understand the philosophy of continuous learning and be highly motivated towards the ongoing

provision of quality learning for internal and external users.

• All other reasonably related jobs as assigned.

Core Values

Every member of our community must demonstrate and promote a commitment to On Lok's core values and the On Lok

Healthcare Hospitality G.R.E.A.T. Practices for 5-Star customer service.

Compassion We care for each other, our partners and the people we serve.

We act with empathy, kindness and a desire to help.

Excellence

We set high standards and we strive to be the best we can be in

everything we do. This takes integrity, quality, innovation,

collaboration, skills and learning.

Resourcefulness We steward resources in an effective and responsible way. We

think creatively to solve problems and innovate.

Inclusivity

We create an environment of collaboration and respect the

voices, experiences and interests of diverse cultures and society

groups. Sense of belonging and dignity are experienced by all.

Healthcare Hospitality

G.R.E.A.T. Practices for 5-Star

Customer Service

G - Greet

R - Respect

E - Experience

A - Assist

T - Thank

REQUIRED QUALIFICATIONS

Education

Education Level Education Details

Bachelor's Degree Graduate of an accredited college or university.

Education and relevant experience may be

combined to meet the minimum requirement.

Work Experience

Experience Experience Details

4-7 years Experience in developing training curriculum and

providing training in a healthcare setting, both inperson

and virtual.

Knowledge, Skills and Abilities

KSAs

• Possess experience in instructing, communicating with, and presenting to individuals of all levels

of education.

• Present a professional image, be diplomatic, have excellent listening skills, a positive approach, be

a problem solver, a self-starter, and results oriented.

• Detail oriented with the ability to organize and motivate teams, work on multiple projects and

tasks concurrently, and satisfy deadlines.

• On Lok is unique due to the diversity of its' participants and staff. This individual must embrace

diversity and welcome what that means in all its forms.

Licenses and Certifications Test

Enter licenses/Certifications Licenses/Certification Details Time Frame

Licenses and Certifications

Enter licenses/Certifications Licenses/Certification Details Time Frame

Certified Epic Principal Trainer

Credentialed in Epic MyChart, Haiku/Canto,

Cadence, Dragon, Orders

Healthcare related certifications

Skills

Epic, Training documentation, Ambulatory, E-learning, Content creation, Support, cadence, resolute professional billing, Training software, Training materials, Epic certified, Training design, Training instruction, Training development

Top Skills Details

Epic,Training documentation,Ambulatory,E-learning,Content creation,Support

Additional Skills & Qualifications:

HYBRID ENVIRONMENT. MUST BE WILLING TO GO ONSITE IN FREMONT 2 DAYS A WEEK;

Great communication skills

Team player

Experience Level

Intermediate Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.