Contract Specialist

About the Business

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, ~~~

About our Team

A lean team of super-smart, super-hard working, local and Hybrid colleagues who collaborate closely to produce a valuable service.

About the RoleThe Contract Specialist is responsible for identifying contractor workers, independent contractors, and small businesses, negotiating terms with these service providers, developing and executing strategies for the procurement process and managing all aspects of the ongoing relationship for Data Services court operations. Additionally, this role acts as a court systems, processes and procedures subject matter expert related to public record data/document acquisition, verification, and other related services.

Responsibilities

• Developing and execute strategies to establish a sustainable service provider network for the purpose of providing public record data/document acquisition, verification, and related services.

• Identify and implement cost containment and cost reduction strategies.

• Handling procurement processes for contract workers, independent contractors, and small businesses, including RFIs, RFPs, RFBs, bid vetting, negotiation, evaluate against vendor selection criteria, bid approval and contract award following established department guidelines.

• Drafting, administering, and managing contracts, ensuring SLAs are met.

• Serving as ongoing Point of Contact for all communications between internal stakeholders and service providers.

• Performing ongoing quality monitoring and evaluation against SLAs, including volumes, quality and timeliness of services. Ensure compliance with contractual commitments and address non-compliance with service providers.

• Conducting and handle all aspects of the contract renewal, renegotiation, and recertification processes for service providers following established department guidelines.

• Acting as court systems, processes and procedures knowledge expert, and build and maintain strong relationships with government entities.

• Traveling required (5% total).

Requirements

• Have proven experience in a customer-facing role with a focus on delivering exceptional customer experiences.

• Bachelor degree or equivalent related work experience.

• 3 -5 years of experience in related role (e.g. vendor manager, vendor relationship manager, strategic sourcing, supply chain professional) is strongly preferred.

• Understanding of negotiation theory, sourcing concepts, strategies and practices.

• Strong coordination skills and detail orientation.

• High degree of business ethics and accountability, maintaining professionalism and confidentiality.

• Have excellent verbal and written communication skills with the ability to convey complex information clearly.

• Have well- developed proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Learn more about the LexisNexis Risk team and how we work here (~~~)

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At LexisNexis Risk Solutions, having diverse employees with different perspectives is key to creating innovative new products for our global customers. We have 30 diversity employee networks globally and prioritize inclusive leadership and equitable processes as part of our culture. Our aim is for every employee to be the best version of themselves. We would actively welcome applications from candidates of diverse backgrounds and underrepresented groups.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: ~~~ , or please contact ~~~.

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RELX is a global provider of information and analytics for professional and business customers across industries.

We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients.

In short, we enable our customers to make better decisions, get better results and be more productive.