Chargeback Associate

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Job Title: Chargeback Associate

Reports To: Finance Manager

Department: Settlement/Disputes Grade 7

Location: Frisco Office

Position Overview:

The Chargeback Analyst I is responsible for performing research on incoming chargebacks. PRINCIPAL RESPONSIBILITIES:

• Review daily incoming documentation in response to chargeback notifications

• Review incoming journals and validate if the documentation supports filing a representment with the networks

• Review transaction to determine the appropriate network routing and then ensure network representment rules are met before submitting to the network for credit

• Perform any necessary research and look up specific transaction details that need to be included with the representment case

SKILLS AND ABILITIES REQUIRED:

• 1-2 years of experience in chargeback processing preferred, not required

• Excellent attention to detail and organizational skills

• Ability to meet deadlines

• Strong written and oral communication skills

• Proficient in MS Word and MS Excel

• Ability to work in an environment with daily changes

• Ability to be self-motivated and quickly learn new procedures

• Excellent problem-solving skills

• Must be able to work well with others, specifically with a team

• Ability to work overtime, holidays and weekends as required

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Full time employee benefits include :

• Medical Insurance

• Dental Insurance

• Life Insurance

• Vision Insurance

• Short/Long Term Disability

• Paid Vacation

• 401k

EEO Statement

NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.