• Business Solutions Analyst III - Digital Front Door

    CommonSpirit Health{"Country":"US","IsEmpty":false}

    Job #1303060549

  • Overview CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S., from clinics and hospitals to home-based care and virtual care services, CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources, CommonSpirit is committed to building healthy communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happen, both inside our hospitals and out in the community. Responsibilities Job Summary The Business Solution Analyst III is a member within the Innovation and Digital Front Door team and is accountable for the analytical project objectives that drive clinical and operational digital transformation, customer experience, and other activities as assigned by the System Director. The BSA III works as a liaison between key business stakeholders and the Information Technology Digital (ITD) department. BSAs are responsible for working with stakeholders to understand their business needs and working with ITD partners to implement solutions that meet the business needs, goals and objectives. BSAs play a critical role in defining business solutions and place particular emphasis on the following: + Root Cause/Problem Definition - BSAs interface with both the business stakeholders and core IT; they improve communication and lead to defining a clearer understanding of the drivers that created the business problem/opportunity. + Cost Effectiveness - BSAs are internal consultants whose primary responsibility is to drive the organization to the most efficient and cost effective business decisions. + Solution/Protocol - BSAs follow a protocol to elicit and document clear, complete and comprehensive requirements. They evaluate, define, analyze and document business problems collaborating with appropriate partners to lead to the most appropriate business solution. The role is a key contributor in the development of the organization's innovation and digital transformation strategy and is responsible and accountable for delivering the best-practice approach designed to successfully plan and prepare for all aspects of business solution engagement within the assigned portfolio. Key Job Responsibilities + Key resource for the Digital Front Door program encompassing the development of relationships between IT and the organizations multiple customer constituencies including: patients, consumers, providers, clinical staff, administrators, and employees across CommonSpirit Health. + This position is vital to the organizations efficient operation in terms of well- managed systems that will ensure the financial success and ability to cope with the pressures of shrinking revenues, and our market strategy to grow and expand into the future. + Responsible for establishing and maintaining channels of communication between business, IT and other relevant stakeholders. + Responsible to develop project plans which identify key issues, problems, approaches, performance metrics, communication plan, resources required and ensuring deliverables of the ITD Digital Front Door initiatives. + Responsible for the supervision of the project resources required to deliver each task (i.e. key areas could include: Business Analysts, Solution Architects, Design Engineers, CyberSecurity, QACC, etc.) + Responsible for managing all aspects of project from planning, design, development/implementation, testing, training, deployment, customer adoption and operation turnover of the ITD Digital Front Door initiatives. + Tracks assigned budget and resources for each project. Prepares cost estimates and cost recommendations. Monitors expenditures. + Ensure compliance with all policies, financial stewardship by being accountable for the financial integrity around development and maintenance of project budget. ~LI-DH Qualifications Required Experience and Education + Bachelor's Degree in programming, computer science, MIS or Equivalent professional experience preferred + Six (6) years of experience leading teams and business solutions analysis projects. + Expert in SDLC; solid understanding of at least one methodology (Waterfall, Agile, etc) + Solid foundation in project management methodologies + Five plus (5+) years' experience working in healthcare/medical environment Certifications + Certified Business Analysis Professional (CBAP)® Certification preferred + Project Management Professional (PMP)® Certification preferred Required Minimum Skills + Expert assessing medium to high complexity solutions and participating in solution selections through RFI/RFP + Must be highly skilled and experienced working with Microsoft Excel, Visio, PowerPoint, & Word + Effectively manages time and balances multiple priorities + Takes initiative and acts without waiting for direction. + Anticipates customers' needs and meets and/or exceeds expectations + Displays a strong sense of urgency + Strong interpersonal skills; builds rapport and relates well with all kinds of people. Treats everyone with respect + Deals well with ambiguity and change + Writes in ways that make abstract concepts, issues and information clear and understandable to a wide variety of audiences + Analyzes problems utilizing logic and systematic process Connect With Us! Not ready to apply, or can't find a relevant opportunity? to learn more about a career at CommonSpirit Health and experience #humankindness. Equal Opportunity CommonSpirit Healthâ„¢ is an Equal Opportunity employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. External hires must pass a post offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances . If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at ~~~ and let us know the nature of your request . We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health participates in E-verify. Requisition ID 2020-128542 Employment Type Full Time Department Information Technology Hours Per Pay Period 80 Facility CommonSpirit Health National Offices Shift Day Standard Hours 2020-R0301720 Work Schedule 8 Hour Location -Remote Opportunity

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