Business Analyst 3 - Supplier Enablement

Description

Summary

The Business Analyst 3 - Supplier Enablement is responsible for contacting specific Huntington Commercial Card customer's suppliers to assist in the conversion of check payment acceptance to virtual card and/or ACH payments.

• Completes outbound Supplier Enablement activities that includes calling and emailing Commercial Card customers' vendors and gaining approval to have future payments sent to vendors via Card or ACH.

• Develops supplier enablement scripting that includes discussion points on the benefits of accepting electronic payments.

• Partners with Huntington Marketing department to develop Huntington and Customer branded collateral to assist with supplier enablement campaigns.

• Acts as supplier enablement subject matter expert which includes timely responses to questions received via email and/or phone from customers, vendors, and/or internal Huntington colleagues.

• Partners with each of Huntington's commercial card and integrated payables customers to develop a supplier enablement task plan, administer kickoff and weekly customer calls, create and identify vendor lists for contact, and escalate term negotiations.

• Manually enrolls vendors on behalf of Huntington's customers that will accept electronic payment.

• Provides weekly updates to Huntington customers and internal Huntington relationship managers on progress of supplier enablement activities.

• Develops internal reporting on a per customer basis of supplier enablement efforts compared to expected initial spend forecasts.

• Completes daily administrative activities on behalf of customers, including reaching out to vendors to process cards, card maintenance, and returns.

Basic Qualifications

• Bachelor's degree

• 3+ years of Banking Sales/Service or Credit Card Sales/Service

Preferred Qualifications

• Excellent written and verbal communication skills

• Experience working with all levels of employees and management in a Fortune 1000 company environment

• Strong customer service background

• Commercial Card or Credit Card experience is a plus

• Experience in Accounts Payables

• Strong proficiency with Microsoft Office Suite.

• Ability to identify continuous improvement opportunities and solutions.

• Ability to prioritize multiple projects.

LI-Hybrid

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Yes

Workplace Type

Hybrid

Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.

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