Growing Your Hospitality Career

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Achieving success in the hospitality field is not easy. You constantly have to improve yourself, and you have to take hard work and long, often thankless hours of serving strangers with a smile. Some hints to help you climb the ladder without missing a step:

Flexibility. Try to adapt to the many personalities and demands put upon you. These demands often come at you all at once. Every guests or client has his or her unique quirks and preferences. Adapting to the specific needs of each customer while maintaining your composure will land you in good stead with the boss and help push you up the management ladder.

Positive attitude. Good service trumps most any other aspect of a client's visit. More than what he or she paid for their room. The thing to remember is that good service starts with the right attitude. One that says, the customer is king. It's surprising how people remember the little extra helpful touches, from checking in to checking out, and everything in between.

Professionalism. Seek out the most professional managers or assistant managers and emulate them. See how they anticipate a customer's wants and needs. How they perform to the highest standards regardless of the customer's attitude or behavior. Notice their punctuality and bearing, their meticulous attention to detail.

Teamwork. The most promotable managers and assistant managers know the value of teamwork. They know how to rally a team's strengths and overcome its weaknesses to get the job done. They put aside petty differences and unite the team to achieve goals that lead to satisfied clients and customers.

Got any career growth strategies you'd like to share? Feel free to comment.

Alex A. Kecskes has written hundreds of published articles on health/fitness, "green" issues, TV/film entertainment, restaurant reviews and many other topics. As a former Andy/Belding/One Show ad agency copywriter, he also writes web content, ads, brochures, sales letters, mailers and scripts for national B2B and B2C clients. Please see more of his blogs and view additional job postings on Nexxt.

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