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light commercial sales/service. Our customers deserve... internal and external customers. Provide impeccable customer service to existing and new clients. Work as......
light commercial sales/service. Our customers deserve... internal and external customers. Provide impeccable customer service to existing and new clients. Work as......
light commercial sales/service. Our customers deserve... internal and external customers. Provide impeccable customer service to existing and new clients. Work as......
each patient is given the highest level of customer service and every staff member is treated with the... of emergency medical services for adult and pediatric......
In home service and/or sales of residential HVAC and light commercial equipment. Generate service invoices... manual. Generate customer job folders. Instruct......
In home service and/or sales of residential HVAC and light commercial equipment. Generate service invoices... manual. Generate customer job folders. Instruct......
Lift equipment, field service, and optimization... extended service life. In the Power Transmission division, we design, manufacture and service precision......
sales and service function. The primary goal is to serve the customers' total financial service needs... a vital sales and service organization, promoting......
of DISH Network's services and technology, evaluate... the customer regarding their equipment, programming package, and price. Provide a quality customer......
Champions the Customer: You keep closely attuned to the needs and perspectives of customers and use this... experience and/or customer service in a call center......
For your reference, we have included the original job posting below.
Rep,Customer Service,Sr
Job Number:
38142811
Company Name:
The First American Corporation
Job Location:
Westlake, TX US
Job Category:
Accounting & Finance
Rep,Customer Service,Sr
Requisition ID 20631BR Position Title Rep,Customer Service,Sr Job Family Customer/Acct Mgmt Svcs Job Location TX-Westlake Employment Category fulltime-regular Job Description A division of First American Title Insurance Company, National Default Title Services offers an array of title services to real estate loan servicers, REO asset managers and foreclosure attorneys for defaulted loans throughout acquisition, loss mitigation, foreclosure, and the REO process. One of the largest title insurers in the nation, First American offers title services through its direct operations and an extensive network of agents throughout the United States and abroad. For more information, visit .
. Interfaces with customers to resolve 1st tier/routine to 2nd tier/complex customer service calls/queries problems. Analyze customer needs, identify problems, research issues, and recommend solutions. . Escalate queries/requests for action as appropriate to Supervisor immediate action. . Maintain and create logs, records and files. . May assist customers with billing inquiries. Resolve issues, track results. Prepare billing for customers; coordinate issues with collections and other departments. . May visit client site which may result in additional sales, but goal is customer contact, servicing, and retention. . May perform customer setup and installations. Test to make sure order meets customer needs. . May do training/product demonstrations. Training materials/manuals are usually provided. Customize to meet customer's needs/applications. Training ranges from 1:1 to classroom to phone to web based to on site delivery. . May do order fulfillment. Receive orders, reconcile information, track on spreadsheets, follow-up with customers. . May serve as liaison to offshore customers service operations providing training to entry level customer service reps; 2nd tier customer service resource Job Qualifications High School diploma or equivalent 2-4 years related experience . Requires extensive knowledge of the company's products and services. . Strong MS Office skills . Strong knowledge of computerized data entry system or other relevant applications. . Advanced problem solving skills % of Travel Required None
