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For your reference, we have included the original job posting below.
Recovery Specialist
Job Number:
43369041
Company Name:
Citizens Financial Group
Job Location:
Warwick, RI US
Job Category:
Accounting & Finance
Recovery Specialist
382821
Responsibilities This position involves collection and recovery efforts on charged off SBO/Non SBO mortgage tact customers to negotiate payment and settlement arrangements through inbound and outbound calls. Bring charged off accounts to resolution while providing excellent customer service. Where necessary, refer accounts to the next stage of collections when appropriate, which includes legal, bankruptcy and agencies. Assure compliance to all collection laws, regulations and/or investor duct searches for assets and employment to determine appropriate collection strategyAdhere to policy and compliance guidelines regarding security of customer informationAdhere to system documentation, policies and procedures to ensure accurate internal and external reportingInsure operational goals are met as set by department standardsAchieve a quality score as set by department standardsQualifications High school or equivalent (GED) ociates degree imum of 3 years experience in payment/settlement/account resolution and negotiation on charged off rs and Work Schedule Hours per week: 40Weekly Schedule: Mon-Fri: 8:00AM-4:45PMEqual Employment Opportunity It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local rch for this position with the Reference Code 382821 entered in the Job Opening ID section of your search.
