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For your reference, we have included the original job posting below.
Production Supervisor - (NJ32296)
Job Number:
26741821
Company Name:
Fiserv
Job Location:
Indianapolis, IN US
Job Category:
Accounting & Finance
Production Supervisor - (NJ32296)
Production Supervisor - (NJ32296)
Job Requisition ID: NJ32296 Job Title: Production Supervisor Job Type: Full-time Location: Indianapolis, IN
Job Description:
Fiserv Output Solutions Indianapolis is … • A great place to build a career and to work with some of the best people in the business. • A leading provider of personalized information services, data card manufacturing, mail fulfillment services, electronic publications and business communications services to the financial, insurance, retail, and utility industries. • A division of Fiserv Solutions, Inc, a Fortune 500 company providing integrated data processing and information management solutions to a worldwide client base. Our values are… • People Make the Difference • The Client Comes First • Service Innovation and Excellence We look for people who demonstrate: • Passion • Accountability, • Courage • Transparency Production Supervisor I: Vested with authority commensurate with the Supervisor I level and in accordance with policies and accepted procedural practices, perform duties and supervise production activities usually within a section or segment of a large department or in a department that generally utilizes manual, hand assembly, or related workers. Directly supervise subordinates to perform day-to-day tasks to provide timely and quality production in efficient manner. Coordinates with employees to meet projected schedules; monitors progress and updates management; resolves day-to-day conflicts that could jeopardize the work; oversees work performance to assure specifications are met; and generally keeps production running in a timely manner. Maintains close surveillance to assure scheduled work flow and best utilization of people, skills, and equipment. Works to continually improve quality and output. Responsible for overall operation in areas of assignment. Incumbent is expected to be able to perform independent of supervision/technical assistance except for difficult assignments or new work concepts. Performance of multi-tasks requires dedication and focused concentration for extended time periods. Satisfactory performance requires broad skills and abilities and good knowledge of manual and assembly high volume production technology and methodology as well as good understanding of company products and operating concepts. Stay abreast and well informed as to latest production techniques and company products by reading trade journals, attending training sessions and seminars, business meeting, and trade association meetings. Work and people problem solving is a serious responsibility and often may require research, investigation, inquiry, analysis, and evaluation to solve. Usually the incumbent spends the majority of time in the assigned production work area resolving work issues. Very often all the necessary work information is not available and must be developed and/or assembled by the incumbent. Works from oral and written instruction, a variety of involved job specifications including blueprints, diagrams, schedules, and miscellaneous work documents ---- all in English. Training of employees is an on-going responsibility and requires coaching, cross-training, and continuing assistance. Sometimes works with confidential data requiring care to protect. Must understand job classification skill levels, compensation programs, overtime provisions, performance appraisal, corrective discipline, vacation scheduling, complaint process, etc. and administer with subordinates. Sometimes the incumbent is assigned a Production Coordinator who may be delegated authority to assign work to employees, follow up on assignments, stage and prioritize work, etc. The incumbent understands the Production Coordinator does not have the authority to terminate, evaluate performance, schedule vacations and time off, or process disciplinary action. Incumbent is responsible to correct and communicate in writing in a timely manner to payroll all necessary information to process payroll. Comply with all policies, procedures, and work rule guidelines – administer complaint process and corrective action program. The incumbent is expected to perform all duties and tasks within his/her department or job and when assigned, in any other department or job to the best of his/her individual skill and ability. This may include being assigned certain production tasks during work peak periods. POSITION QUALIFICATIONS: Education & Experience: Generally an associate degree in industrial management or related is preferred, and typically, 2- 3 years of direct experience with 1 - 2 years in supervision or closely related experience, or equivalent combination of education and experience is required. Functional Area Skills/Knowledge: Requires broad skills/abilities and very good knowledge of manual/assembly production tech. and methods. Good skills in communications/writing; professional manner/tact dealing with others. Requires good organizational skills/ability to stay in control and maintain even handed approach while working with continually changing multi tasks in a deadline work environment. Needs very good PC skill. Fiserv offers a competitive benefits package which includes health, dental, life, accidental death and dismemberment, short-term disability, and long-term disability insurances, a 401(k) savings plan, a stock purchase plan and a tuition reimbursement plan. Fiserv, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.
