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For your reference, we have included the original job posting below.
Paid Loan Specialist I T&O
Job Number:
41547030
Company Name:
BMO Harris Bank
Job Location:
Madison, WI US
Job Category:
Accounting & Finance
Paid Loan Specialist I T&O
Knowledge/Skills
BASIC QUALIFICATIONS: High school diploma or GED required 1-2 years office work experience, preferably in a bank, title/mortgage, and/or financial services company.
ADDITIONAL QUALIFICATIONS: Customer service experience Strong organizational skills Proficient skills with MS Excel and Word High degree of accuracy Problem research and resolution Ability to utilize multiple PC software applications Desire to work in a fast-paced environment High level of professionalism Strong communication skills Self-motivation Flexibility
BMO Harris Bank thanks all applicants. We advise only those who qualify for an interview will be contacted. At our company, we have been helping our customers and communities for over 125 years. In July 2011, our parent company BMO Financial Group acquired Marshall & Ilsley Corporation (M&I). Over the next year, we will be working to bring the best of Harris and M&I together under the BMO Harris Bank name. Working with us means being part of a team of talented, passionate individuals with a shared focus on working together to deliver great customer experiences. We stand behind your success with the support you need to turn your potential into performance.
BMO Harris Bank is committed to an inclusive, equitable and accessible workplace. We are an Equal Opportunity Employer. By embracing diversity, we gain strength through our people and our perspectives.
PRIMARY FUNCTION: This position will perform paid loan processing, collateral releases for all 50 states, third party special requests, customer research, and other Business process functions as defined by the financial institution (customer). The position is responsible for performing functions in a multi-bank/branch environment.
SPECIFIC DUTIES/ACCOUNTABILITIES: (List in order of importance) Process paid documents in accordance with financial institutions/customer?s guidelines. Release collateral by preparing state-specific documentation for vehicle liens, UCC?s, real estate and possessory collateral. Process releases in all 50 states. Forward collateral releases and paid notices to appropriate parties Work with online release recording system Respond in a professional and timely manner to phone calls from customers, title companies, vehicle dealerships, other financial institutions, etc, regarding paid loans and collateral releases. Perform research to satisfy customer or third party requests, and follow up on incomplete release Research inquires from Insurance Companies regarding Total Loss Claims. Prepare Letters of Guaranty. Review authorization to close Home Equity Lines of Credit. Follow up on return mail items from county recording offices. Pay third-party fees and customer overpayments. Promote a positive image of M&I Support Services Corporation to the banks and their customers by displaying a professional appearance and behavior. All customer information will be handled in a confidential manner. Other duties as assigned.
