Mortgage BankerKnowledge and Skills
Education and Experience:
1 to 2 years of previous mortgage loan origination experience required.
Experience in mortgage sales within the last 12 months.
High School Diploma or equivalent required, Bachelors Degree preferred
Knowledge:
This position requires Credit Qualification. The incumbent must possess a basic level of Credit knowledge and skills and a basic level of Portfolio Management knowledge and skills according to the standards established within the Credit Qualification Process Policies & Procedures.
Fundamental understanding and knowledge of the mortgage lending process and applicable regulatory requirements.
Understanding of the credit and lending process and related systems.
Skills:
Proven sales experience with the ability to meet production standards of $12 Million over a 12 month period.
Strong interpersonal, sales and customer service skills.
Strong communication and relationship building skills.
Demonstrated PC/computer skills with solid understanding of MS Office and the ability to use the Bank?s loan origination system and other applicable mortgage applications.
Strong organizational skills.
Strong business acumen with ability to convert prospects to profitable customers.
Required Credit Skills:
Basic to intermediate negotiation skills.
Basic to intermediate analytical skills.
This position will act as a Mortgage Loan Originator as defined by the Secure and Fair Enforcement for Mortgage Licensing Act (the S.A.F.E. Act) and the Bank will instruct you on how to comply with the requirement to register with the Nationwide Mortgage Licensing System Registry.
BMO Harris Bank thanks all applicants. We advise only those who qualify for an interview will be contacted.
At our company, we have been helping our customers and communities for over 125 years. In July 2011, our parent company BMO Financial Group acquired Marshall & Ilsley Corporation (M&I). Over the next year, we will be working to bring the best of Harris and M&I together under the BMO Harris Bank name. Working with us means being part of a team of talented, passionate individuals with a shared focus on working together to deliver great customer experiences. We stand behind your success with the support you need to turn your potential into performance.
BMO Harris Bank is committed to an inclusive, equitable and accessible workplace. We are an Equal Opportunity Employer. By embracing diversity, we gain strength through our people and our perspectives.
Mandate
What is the primary purpose of this job? How does the job add value to BMO? What results will it deliver?
The Mortgage Banker will be responsible for developing new retail mortgage business and achieving individual sales and profitability goals. This position will actively pursue leads generated through Branch visits and referrals in order to secure new mortgage sales. Through providing exceptional customer service and advocacy, the role will build, maintain and expand customer relationships in order to generate business opportunities. This role will prequalify prospective home buyers and advise them on financing alternatives.
In addition, the Mortgage Banker will provide guidance to customers throughout mortgage application and processing activities. This role will support mortgage sales and marketing efforts within assigned region, and seek opportunities to expand customers? relationship with the bank.
Key Accountabilities
List and describe the major pieces of work (e.g., strategy, governance, people management, analysis) and the approximate percentages of how much time is spent on each. What action does the job take (e.g., own, execute, support, co-ordinate)? What results or outcomes are expected? Is there anything unique and important to know about what this job accomplishes?
60%: Mortgage Sales and Support
Create and execute individual sales plans and revenue goals for mortgage sales through Branch visits and referrals. Successfully execute on all promotional mortgage marketing plans in order to meet or exceed mortgage production goals.
Develop complete understanding of customer needs. Analyze customer financial, credit data and other relevant information to evaluate level of risk. Present viable financial alternatives and advice to customers regarding how mortgage products can best fulfill customer needs.
Serve as an advocate for the customer during application and processing activities. Communicate frequently and clearly to set expectations, keep abreast of developments and provide excellent customer service. Receive customer applications, quote mortgage rates/points and complete necessary follow-up activities to acquire mortgage sales.
Identify opportunities to refer customers to other Harris products and services.
Provide assistance in the implementation of targeted marketing programs, promotions and initiatives. Also assist in achieving Regional CRA goals and executing CRA activities.
20%: Client Relationships
Identify prospects to gain new business, including broadening and deepening relationships with existing clients as well as following up on new leads through Branch referrals. Seek opportunities to expand network by obtaining referrals from existing relationships.
Participate in various community events to generate interest in Harris mortgage products and services.
20% Compliance
Adhere to all required lending policies, procedures and standards, including First Principles and Harris? Code of Business Conduct and Ethics.
Act in accordance with regulatory and compliance requirements that include, but are not limited to, Anti-Money Laundering and Terrorist Financing Reporting requirements, FCAC consumer provision requirements, and Privacy Act provisions in accordance with Bank policies and procedures.
Follow security and safeguarding procedures and apply appropriate due diligence in accordance with Bank policy for the prevention of loss due to fraud, robbery, counterfeiting, money laundering or defalcation.
Maintain the confidentiality of both customer and Bank information ensuring compliance with Bank Policies & Procedures.
Understand risks and take appropriate actions as they relate to personal banking, deposit and investment products, including all documentation, and any other requirements to maintain operational integrity.
Authorities
What authority is needed to deliver on the major pieces of work (e.g. credit limits, budget, decision making, hiring, resourcing)? What kinds of decisions / recommendations does this job make? What kinds of decisions does this job take to its manager or others for approval before taking action?
Information Access ? This role has the authority to use and access confidential information related to employee information, customer information, and product and financial information.
Scope and Impact
What is the impact of this job?s decisions or actions? For example, what is the size of budget for work managed by this job, revenue targets assigned to this job, number of people managed, number of customers impacted.
This job has direct impact on the achievement of key business unit objectives.
Cross Functional Relationships
What other jobs does this job interact with to get things done? What important contacts will this job have with other positions, departments in the organization, or outside? Please describe the nature, purpose, frequency of contact.
This job requires the incumbent to interact with the following processes and/or groups:
Mortgage Sales Staff/Leadership team
Mortgage Operations Team
Consumer Direct Lending
Branch personnel.
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