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Job Reference:11305530 Position/TitleAccount Services Manager Metro AreaKansas City MOKS StateMODescription A rapidly growing company seeks calm yet firm ...
Our Center seeks a Manager Operations/Conversions to oversee arena change overs, conversions, and operations.
ESSENTIAL FUNCTIONS:
Assist in the repair and maintenance of all facility equipment, including compressors, dasherboards, ice equipment, all arena bowl seats, variable rise seating and all retractable seats along with any other operations equipment on an as needed basis. Keep records on all maintenance and repairs to arena machinery and equipment. Work closely with the Manager, Facility Maintenance regarding the timeframe, needs and storage of all the warranty information, instruction manuals and vendor contacts. Oversee the "conversion" of the arena as it pertains to converting the arena from hockey to basketball to concert and any other configurations as needed. Assist in keeping accurate inventory of building tools, machinery and building equipment. Develop and implement a storage plan for all excess and storable items which could include: excess seats, hockey goals, basketball floor, basketball goals, tools, machinery and other arena assets. Supervise and schedule arena operations employees, both full time and hourly, and oversee daily, weekly and monthly projects. Supervise an ice resurfacer training program to maintain an adequate supply of back-up operators. Along with technical knowledge of the dasher and glass hockey system. Assist the Event Services department with the in-house labor numbers to insure adequate staffing for show needs during load-in, show and load-out. Continuously review current building needs, budget items, equipment needs and maintenance and make recommendations to the Director of Operations. Prepare a weekly schedule and report of facility operations for the Director of Operations. Work cooperatively with the Director of Operations on all construction, renovation and equipment changes and/or purchases. Assist in the overall cleanliness of the inside and outside of the arena, equipment and mechanical areas. Assure cleanliness of spectator and public areas regularly. Assist in maintaining security and service of patrons and employees during all arena events.
REQUIRED SKILLS & EXPERIENCE:
Knowledge of functions, operations and equipment of a multi-purpose sports and entertainment facility. Must have some working knowledge of ice plant, plumbing, electrical and computer energy management systems. Knowledge of safety practices and all applicable safety standards for public facilities. Ability to plan, coordinate and supervise the operational activities with Directors, Mangers, FT and PT Operations staff. Ability to record, communicate and function as a Manager in the facility. Knowledge of current First Aid and safety procedures. Ability to establish and maintain effective working relationships with supervisors, subordinates, arena tenants and the public. 2+ years in sports and entertainment venue management strongly preferred.
