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of timely wage garnishment initiation. Follow-up on... make garnishment payments. Process appropriate paperwork to stop garnishments or make garnishment changes......
For your reference, we have included the original job posting below.
Garnishment Processor
Job Number:
42575729
Company Name:
NCO
Job Location:
Getzville, NY US
Job Category:
Accounting & Finance
Garnishment Processor
Title: Garnishment Processor Location: UNITED STATES-NY-Getzville
NCO is an industry leader in providing business process outsourcing services including accounts receivable management, customer relationship management and back office services for a diversified customer base. Our clients are empowered to successfully address immediate business needs, while empowering long-term growth across the entire customer lifecycle. NCO currently provides services through offices in Antigua, Australia, Barbados, Canada, Guatemala, India, Mexico, Panama, the Philippines, United Kingdom and the United States.
Principal Responsibilities * Initiate garnishments by completing information on the verification of employment system. * When requested, be required to complete 100 calls per day. * When requested, contact employers to secure acknowledgement of timely wage garnishment initiation. * Follow-up on all accounts that are not making monthly payments. * Research accounts to determine if the debtor is no longer employed or did not generate enough funds to make garnishment payments. * Process appropriate paperwork to stop garnishments or make garnishment changes. * Maintain verification of employment system to ensure that accounts are coded appropriately with reason codes for garnishment payments. * When requested, offer and/or negotiate payment arrangements, settlements, and/or payments as needed. * When requested, maintain daily call sheets. * Conduct quarterly audits to ensure account information is processed correctly and follow-up on the accounts that are not processed correctly. * When requested, handle incoming calls and answer questions. * Knowledge, understanding, and compliance with all applicable Federal, State, and Local laws and regulations relating to job duties. * Knowledge, understanding, and compliance with NCO policies and procedures. * Provide feedback to management concerning possible problems or areas of improvement. * Make recommendations to implement improved processes. * Perform other duties as assigned by management.
* High School Diploma or General Education Development (GED) certificate or equivalent in relevant work experience desired. * Previous collections experience preferred. * Excellent interpersonal, written, and oral communication skills. * Ability to work in a team fostered environment. * Ability to work in a multi-tasked environment. * Ability to prioritize and organize work. * Ability to adapt to a flexible schedule. Work Environment * Office environment. * Ability to lift and/or move 20 pounds with or without accommodation. We offer a competitive salary and comprehensive benefits package, paid time off and a 401 (k) plan.
