Interacts with client's Accounts Payable Department regarding status of payments in a fast goal oriented collections department.
Indentifies areas of concern and provides effective problem resolution and suggestions regarding customers' account status.
Providing customer service regarding collection issues, process and review account adjustments, resolve client discrepancies and short payments.
Responsible for monitoring and maintaining assigned accounts - High volume customer calls, account adjustments, small balance write off.
Accountable for reducing delinquency for assigned accounts.
Tracks progress of accounts and updates via company data base for weekly aging report.
Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
2-Years minimum Collection experience
Previous experience in customer interaction
Strong attention to detail, goal oriented
Experience with Excel a plus
Strong problem resolution and reasoning abilities
Excellent written and verbal communication abilities
Ability to prioritize and manage multiple responsibilities
Accounts Receivable knowledge/experience a plus
Who We Are
We are Systemax, parent company of Industrial Products Group including Global Industrial, C & H, Avenue, Nexel, PFI, Industrial ~~~ and other affiliate companies. Our EMEA division includes Misco, Inmac wstore and others. With nearly a 70-year history of consistent success, including during times of economic downturns, we look to hire employees who are not only good at what they do, but truly enjoy their work. We offer a number of benefits and coverage for individuals and families, and we embrace the core essentials of strong communication in our workplace to maintain a clear assertion of corporate objectives.
Global Industrial is an equal opportunity employer. We encourage minorities, women, veterans and disabled individuals to apply.
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