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For your reference, we have included the original job posting below.
Escrow Specialist Senior
Job Number:
26860826
Company Name:
Saxon Mortgage
Job Location:
Irving, TX US
Job Category:
Accounting & Finance
Escrow Specialist Senior
Escrow Specialist Senior
Job ID: 4013 # Positions: 1
Location: US-TX-Irving Experience (Years): ..
Posted Date: 8/30/2010
Apply for this job:
Your application choices are: * Apply for this jobonline * Refer a friend to this job More information about this job:
Overview:
As a leader in the residential mortgage servicing industry, we've gathered a diverse team of the industry's best and brightest, and we're looking for a few more. Integrity, character and a can-do attitude are attributes we are seeking. Our employees come to work with a mission to create value for our customers and clients every day. In return, they are rewarded with personal and professional development opportunities. We offer excellent benefits and a competitive salary.
Join the team that creates value by defining the best servicing solutions for homeowners and investors. We have two offices conveniently located within the DFW Metroplex - Irving and Fort Worth. Please visit our website to learn more about our opportunities.
The Escrow Administrator is responsible for accurate and timely management of borrower escrow accounts. A key component of this job function is the oversight of escrow related vendors. The Escrow Administrator is responsible for running all escrow-related functions including: Escrow Analysis, Tax, Insurance, Mortgage Insurance, Hazard Claims, Optional Insurance and Escrow Account Set-up.
Saxon, a wholly owned subsidiary of Morgan Stanley, is a residential mortgage servicer. An Equal Opportunity Employer, M/F/D/V.
Responsibilities:
Essential Duties and Responsibilities: * Manage all relationships with escrow business partners/outsourced vendors while developing and maintaining positive business partner relations. This includes the monitoring of daily operations to ensure established service levels and contract terms are maintained. * Lead bi-weekly meetings with business partners to address any issues, provide updates to policies and procedures, and review performance. * Identification of internal and business partners/outsourcing vendors process improvements. * Provide subject matter expertise for escrow when working with other departments in the implementation of new processes, policies or procedures to ensure steady workflow. * Manage daily operational functions to ensure transmission of data to vendor, escrow payments are made in a timely manner, compliance with all state and federal requirements, and escrow refunds are processed appropriately. * Explore ways to streamline/automate processes to create greater efficiencies and exceed processing goal expectations * Control Daily/Weekly/Monthly exception report processing/reporting for all escrow functions. * Respond to customer, investor, agency and legal inquiries/issues via phone and/or mail within company standard time frames. * Assist in department audits and establish policies and controls around audited items. * Assist in special projects when needed. Additional Duties: * Maintain an effective workflow to ensure all processes are completed in an accurate & timely manner. * Assist management in training of new processes and/or the training of new staff. * Assist others with daily processing questions and flows. * Assist in performing various audits on work processed to ensure 100% accuracy & timeliness. * Additional responsibilities as required by management.
Qualifications:
Qualifications: * Previous vendor management experience a plus. Education: * Degree from four-year college or university; or 1 to 2 years related experience and/or training; or equivalent combination of education or experience. Work Experience: * Basic computer skills. * Knowledge of mortgage industry preferred. * Excellent verbal and written communication skills. * Must possess the ability to become a “business partner” with internal and external vendors, customers, etc. * Must be able to think conceptually, strategically, and tactically. * Query skills preferred. Computer Software Skills: * Outlook * Word * Excel Other Computer Skills: * Must have knowledge of “Windows” and its relation to p.c. applications. * Typing-35wpm minimum. * 10-key Other Skills: * Strong telephone communication skills a must. * Must be detail orientated and able to handle multiple tasks. Certificates, Licenses, Registrations: * Any related to the mortgage industry, but not necessary.
