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Leading Diversified Financial Services Company - Minneapolis, MN US
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Come work with great people and be challenged to reach your potential at Ceridian. We depend on highly skilled and enthusiastic achievers like you to provide innovative solutions for thousands of companies and twenty five million employees worldwide. By fostering values that promote freedom, flexibility and creativity we encourage professional growth and offer rewarding career opportunities. Ceridian provides comprehensive benefits, effective your first day of employment. Benefits include medical, dental, vision, 401K with match, paid time off as well as a host of other world class benefits. Innovate, lead, and grow by doing what you love to do at Ceridian.
Ceridian Corporation is a leading business services company that uses reality-based KnowHow to help companies maximize the power of their people, lower their costs and focus on what they do best. Providing a full portfolio of services from human resources, payroll and payment solutions to benefits and health and productivity services, Ceridian helps organizations maximize their human, financial and technology resources.
Job Summary
This is a customer facing role in addition to managing 15 Account Managers throughout the United States.
Responsibilities:
* Provide leadership and coaching to Account Executives in retaining and growing their book of business; this includes but in not limited to strategy sessions, client visits, and goal setting
* Develop an AE team that is client focused and understands how to build long term profitable client partnerships
* Maintain a solid understanding of the marketplace from a client view and a competitive view. * Provide feedback to the organization for improvements and new developments in products and services
* Partner with sales to obtain new business and partner with service to ensure quality implementation of new business and that client expectations are met moving forward
* Proactively participate in the continual improvement of the Account Management and business strategy to ensure Ceridian maintains a leadership role in the market Responsible for the ongoing training of the team in products, service, industry, technology and tools
* Achieve and report on all objectives, leading and lagging indicators and tools re: sales, retention and client satisfaction Continually upgrade professional skills to ensure proficiency in Ceridian Performance Partners' current product/service offerings and an awareness of industry developments including but not limited to worklife and EAP
* Directly Supervise 15 Account Executives
* Financial Responsibility: Departmental Budget; Retention of revenue - $100+ million budget
Qualifications:
* Bachelor's degree in Human Resources, Business or Management or Equivalent experience in Work Life and or EAP industry, sales, or client service
* 5 + years management experience, virtual/ remote management desired
* Demonstrated success in an account management leadership role
