Compliance & Control Analyst

Compliance & Control Analyst

Compliance & Control Analyst
TX-Dallas


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PROMOTE FROM WITHIN

At FedEx Office we value our Team Members and foster an environment career development and internal promotions.  Our Promote from Within atmosphere motivates our team members to be the best they can be and provides for unsurpassed career opportunities.
If you are a current FedEx Office Team Member,click hereto complete the Internal Application Process.

Overview:

POSITION SUMMARY:

The Compliance & Control Analyst coordinates and supports the contracting of local/national programs, which includes working with customers, Sales field leadership, Sales account managers, Sales Planning, Pricing and Legal to support existing contracts as well as coordinate and oversee the contract and Request for Proposal (RFP) process for new and existing customers.
Responsibilities:

GENERAL DUTIES AND RESPONSIBILITIES:

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)
* Analyze, optimize and coordinate the appropriate FedEx Office resources to deliver contracted requirements to new and existing clients
* Work collaboratively with the Sales team, Sales Planning and Legal to ensure contract compliance with new and existing customers
* Assist in recommending options for implementing expansion opportunities within an account
* Manage compliance reporting requirements with Customer Data Management (CDM) team, Sales Planning and Sales Systems Support
* Serve as key support resource in execution and maintenance of strategically critical and comprehensive customer contracting processes
* Work and partner with CDM, Sales Planning, Technology, Field Operations, Product Management, Legal, Marketing, Strategy and Finance to ensure the implementation of policies and processes that are functionally integrated
* Work closely with CDM, Sales Planning, Legal and Pricing Strategy on ongoing development of tools to maximize contracting compliance
* Lead efforts to improve contracting processes and present solutions to customers
* Proactively alert Sales, Pricing and Sales Planning of contract expiration
* Assist in developing contracting strategies and reporting to facilitate contract compliance
* Develop and maintain a database of all agreements and critical information on all current and future agreements between external Customers and FedEx Office
* All other duties as needed or required
Qualifications:

MINIMUM QUALIFICATIONS AND REQUIREMENTS:


* Bachelor's degree or equivalent experience
* 4+ years experience specific to supporting the contracting, bidding, pricing, customer response, and/or proposals function of a large field organization
* Experience leading and facilitating cross-functional design/work teams with both field and corporate members
* Prior experience with proposal and contractual documents
* Experience with program and project management
* Experience with MS Office applications (Word, Excel, Access, PowerPoint)
* For new hires, must meet all FedEx Office employment qualifications in force at time of hiring, including successful passing of background check
* For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook



ESSENTIAL FUNCTIONS:
* Ability to travel as required in order to meet with customers, vendors, other team members, and/or other business necessities
* Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
* Ability, on a consistent basis, to read and interpret documents and instructions from customers, vendors, and other team members
* Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
* Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
* Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
* Ability, on a consistent basis, to work within the appropriate level of independence


QUALITY DRIVEN MANAGEMENT (QDM)

(Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.)
* Suggests areas for improvement in internal processes along with possible solutions
* Works with management to reduce company costs/wastes, to optimize profitability in areas of responsibility
* Applies Quality concepts learned from training during daily activities
* Supports FedEx Office's Quality initiatives


Job ID: 2012-65957

JobTitle: Compliance & Control Analyst
Company Overview

The world comes to us for document solutions and services because we are a technology innovator and we deliver on our promises. Behind 17,000 team members and 1,900 digitally connected locations throughout 8 countries is an enviable infrastructure along with an environment where customer driven individuals will thrive.

FedEx Office is an equal opportunity/affirmative action employer (M/F/D/V), committed to diversifying its workforce.



Location: TX-Dallas
Job Family: FedEx Office


Full/Part Time: Full Time
Job Category: Sales











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