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For your reference, we have included the original job posting below.
Collections Representative
Job Number:
25650393
Company Name:
Patelco Credit Union
Job Location:
San Francisco, CA US
Job Category:
Accounting & Finance
Collections Representative
Collections Representative
Job Title: Collections Representative Job Type: Full-Time Location: San Francisco, CA
Job Description:
Primary Responsibilities
.Contact members by phone to resolve payment issues and follow up to ensure proper collections .Maintain records of contact and agreements with members regarding their past due accounts .Prepare letters, reconcile customer accounts and provide reporting to management using Microsoft Word and Excel and other appropriate software .Maintain positive member relations in all collections activity .Ability to multi-task yet still be efficient and productive .Additional duties as assigned
MINIMUM QUALIFICATIONS:
Have excellent communication and organization skills and to be member serviced oriented At least 2 year prior collection or related experience Be PC proficient in Microsoft office products Be able to learn about the credit union products and services quickly Be able to multi-task in fast paced environment and demonstrate good judgment Be a motivated, self-starter who can take initiative Be able to work in a predictive dialer environment Be able to work some Saturdays and late evenings hours
