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Listed below are the top 7 out of 7 listings that are in the same industry and location as the job you were looking for. To see more than 7 listings, click here to search similar jobs in Lumberton, NC
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Fayetteville NC
Receivable collection duties asassigned by Billing Group Supervisor, ensuring collection of past due... healthcare billing or collections experience required......
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Lumberton NC
Job Title: Collections Representative I Full Time... scratch pad" entries, etc. in the collection system. 5.Communicate collection efforts to branch lenders on......
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Fayetteville NC
Collections Patient Account Rep - 110000SE PURPOSE... Receivable collection duties as assigned by Billing Group Supervisor, ensuring collection of past due......
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Lumberton, NC US
Job Requisition Number: 364421 Job Title: Collections Representative I Full Time/Part Time: Full Time Location: 4251 Fayetteville Road Lumberton, North Carolina ...
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Lumberton NC
all standardized collections procedures. Make... pad" entries, etc. in the collection system. 5. Communicate collection efforts to branch lenders on......
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Fayetteville NC
Collections Patient Account Rep - 110000SE PURPOSE... Receivable collection duties as assigned by Billing Group Supervisor, ensuring collection of past due......
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Fayetteville NC
develops a Billing Group collections team including Senior Patient Account Representatives (Senior PARs) and Patient Account Representatives (PARs) providing......
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Collections Representative I
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| Job Number: | 25735604 | | Company Name: | BB&T | | Job Location: | Lumberton, NC US | | Job Category: | Accounting & Finance |
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Collections Representative I
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Job Requisition Number: 339994 Job Title: Collections Representative I Full Time/Part Time: Part Time Location: 4251 Fayetteville Road Lumberton, North Carolina 28358-0000
Additional Job Details: Hours: 5 pm to 9 pm Monday through Wednesday; one dept. works Noon until 10 pm one day per week; Thursday 8 am to 5 pm; Friday OFF with mandatory OT occasionally; Sat/Sun alternating days, ex., Saturday 8 am to 1 pm; Sunday 4 pm to 9 pm. External Description: Line of Business: CALL CENTER Job Category: Pending Categorization PrimaryPurpose: Collect delinquent accounts in a timely, orderly and professionalmanner while following all standardized collections procedures. Make supervisoraware of problem accounts that may result in repossession, foreclosure, orcharge-off. THIS IS A PIPELINE POSITION IN ORDER TO GET A QUALIFIED POOL ential Duties and Responsibilities: Following is a summary of theessential functions for this job. Other Duties may be performed, both major andminor, which are not mentioned below. Specific activities may change from timeto time. 1. Meet performance expectations for collection efforts for assignedaccounts based upon individual goals and objectives, e.g., a minimum calls perday, contact percentage, promises/calls ratio, promises kept. 2. Place orreceive calls in priority order as established by management. Negotiate paymentarrangements with clients to cure delinquency, evaluating ability andwillingness to pay. Navigate and interpret various screens and relay informationto clients accurately and professionally. 3. Determine cause of delinquency andbest course of action to assist delinquent customer. 4. Document all collectionefforts for each assigned account in accordance with established procedures,which may include using action and reaction codes, rescheduling feature,"scratch pad" entries, etc. in the collection system. 5. Communicatecollection efforts to branch lenders on assigned accounts in accordance withestablished standards, if applicable. 6. Order updated credit bureau report orinitiate skip tracing process in accordance with established standards. iew files from Loan Services in accordance with established standards, ifapplicable. 8. Initiate deferrals on accounts based upon written policyguidelines. 9. Communicate regularly with collections supervisor on status ofproblem accounts in accordance with established standards. 10. Ensure that alldelinquent accounts and assigned queues have been thoroughly worked according tostandardized collection procedures. 11. Ensure that appropriate letters are sentto debtors. 12. Process customers' payments through electronic draft, ifapplicable. 13. Process account maintenance transactions according toestablished guidelines. Required Skills and Competencies: The requirementslisted below are representative of the knowledge, skill and/or ability sonable accommodations may be made to enable individuals with disabilities toperform the essential functions. 1. High school diploma or equivalent 2. Goodverbal and written communication skills 3. Good decision-making andproblem-solving skills 4. Good time management/organizational skills 5. Abilityto utilize Microsoft applications, including Outlook, Word, Excel, Access, andPowerPoint 6. Ability to work in a team environment 7. Ability to work flexibleschedule, including overtime as needed Desired Skills: 1. Previous customerservice, collections, or sales experience 2. BilingualHours: 5 pm to 9 pm Monday through Wednesday; one dept. works Noon until 10 pmone day per week; Thursday 8 am to 5 pm; Friday OFF with mandatory OToccasionally; Sat/Sun alternating days, ex., Saturday 8 am to 1 pm; Sunday 4 pmto 9 pm.
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