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Listed below are the top 10 out of 13 listings that are in the same industry and location as the job you were looking for. To see more than 10 listings, click here to search similar jobs in Charleston, WV
Leading Bank-Based Financial Services Company - Chesapeake, WV US
Job Description: Assists in the documentation and analysis of financial projects and the preparation of financial and regulatory reports. Responsibilities: ...
Now looking to hire a full time Data Entry Collections Specialist. This position requires a high school diploma or GED and the ability to type 45 to 60 wpm. ...
Job Requisition Number 52632BR Market Title Inventory SpecialistData Collections Associate Part Time Primary Work Location West VirginiaCharleston Position ...
a Data Collection Associate.Data_Collection_Associate... of the collection device Plan and organize assigned work within CROSSMARK Retail Data Collection by: In......
all standardized collections procedures. Make... pad" entries, etc. in the collection system. 5. Communicate collection efforts to branch lenders on......
Data Collection Associate. Data_Collection_Associate... of the collection device Plan and organize assigned work within CROSSMARK Retail Data Collection by: In......
Title: Sales Representative Hurricane, WV Location: USWVHurricane Other Locations: Launch your Sales career at Liberty Mutual A Fortune 100 Company! As ...
Job Requisition Number: 374105 Job Title: Special Assets Recovery Representative I Full Time/Part Time: Full Time Location: Operations Center 1 Piedmont Road ...
Title: Call Center Representative Location: UNITED STATESWVCharleston NCO is an industry leader in providing business process outsourcing services including ...
Job Requisition Number: 375441 Job Title: Collections Representative I Full Time/Part Time: Full Time Location: Charleston Operations Center 1 Piedmont Road ...
For your reference, we have included the original job posting below.
Collections Representative I
Job Number:
25549410
Company Name:
BB&T
Job Location:
Charleston, WV US
Job Category:
Accounting & Finance
Collections Representative I
Job Requisition Number: 339552 Job Title: Collections Representative I Full Time/Part Time: Full Time Location: 1 Piedmont Road Charleston, West Virginia 25301-0000
Additional Job Details: Monday - Wednesday 11:00 am - 9:00 pm, Thursday 8:00 am - 6:00 pm alternating Saturday 8:00 am - 1:00 pm or Sunday 4:00 pm - 9:00 pm. Hours may vary. External Description: Line of Business: CALL CENTER Job Category: Pending Categorization PrimaryPurpose: Collect delinquent accounts in a timely, orderly and professionalmanner while following all standardized collections procedures. Make supervisoraware of problem accounts that may result in repossession, foreclosure, orcharge-off. Essential Duties and Responsibilities: Following is a summary of theessential functions for this job. Other Duties may be performed, both major andminor, which are not mentioned below. Specific activities may change from timeto time. 1. Meet performance expectations for collection efforts for assignedaccounts based upon individual goals and objectives, e.g., a minimum calls perday, contact percentage, promises/calls ratio, promises kept. 2. Place orreceive calls in priority order as established by management. Negotiate paymentarrangements with clients to cure delinquency, evaluating ability andwillingness to pay. Navigate and interpret various screens and relay informationto clients accurately and professionally. 3. Determine cause of delinquency andbest course of action to assist delinquent customer. 4. Document all collectionefforts for each assigned account in accordance with established procedures,which may include using action and reaction codes, rescheduling feature,"scratch pad" entries, etc. in the collection system. 5. Communicatecollection efforts to branch lenders on assigned accounts in accordance withestablished standards, if applicable. 6. Order updated credit bureau report orinitiate skip tracing process in accordance with established standards. iew files from Loan Services in accordance with established standards, ifapplicable. 8. Initiate deferrals on accounts based upon written policyguidelines. 9. Communicate regularly with collections supervisor on status ofproblem accounts in accordance with established standards. 10. Ensure that alldelinquent accounts and assigned queues have been thoroughly worked according tostandardized collection procedures. 11. Ensure that appropriate letters are sentto debtors. 12. Process customers' payments through electronic draft, ifapplicable. 13. Process account maintenance transactions according toestablished guidelines. Required Skills and Competencies: The requirementslisted below are representative of the knowledge, skill and/or ability sonable accommodations may be made to enable individuals with disabilities toperform the essential functions. 1. High school diploma or equivalent 2. Goodverbal and written communication skills 3. Good decision-making andproblem-solving skills 4. Good time management/organizational skills 5. Abilityto utilize Microsoft applications, including Outlook, Word, Excel, Access, andPowerPoint 6. Ability to work in a team environment 7. Ability to work flexibleschedule, including overtime as needed Desired Skills 1. Previous customerservice, collections, or sales experience 2. BilingualMonday - Wednesday 11:00 am - 9:00 pm, Thursday 8:00 am - 6:00 pm alternatingSaturday 8:00 am - 1:00 pm or Sunday 4:00 pm - 9:00 pm. Hours may vary.
