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Supervise and aid in the training and evaluation of parttime guest services staff as they relate to the coordination of individual Center events. JOB SPECIFICS ...
Supervise and aid in the training and evaluation of parttime guest services staff as they relate to the coordination of individual Center events. JOB SPECIFICS ...
OptumHealth is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.OptumHealth ...
1247 This role manages and coordinates activities required to ensure an accurate accounts payable system. Individual will develop and recommend policies and ...
Do you enjoy A/P and managing people? Our St. Paul client is looking for a candidate with a strong background in A/P and management. The idea candidate will ...
Seeking an Accounts Payable Supervisor for an immediate opportunity.This position reports directly to the Accounts Payable Manager. Responsibilities include, ...
LEAD. BUILD. GROW.DaVita Clinical Research is looking for a financial servicessuperstar inour office in Minneapolis, MN!In this high visibilityposition, you ...
LEAD. BUILD. GROW.DaVita Clinical Research is looking for a financial servicessuperstar inour office in Minneapolis, MN!In this high visibilityposition, you ...
One of the world's largest accounting firms - Minneapolis, MN US
The firm is one of the leading professional services organizations in the United States, specializing in audit, tax, consulting and financial advisory services ...
Come work with great people and be challenged to reach your potential at Ceridian. We depend on highly skilled and enthusiastic achievers like you to provide innovative solutions for thousands of companies and twenty five million employees worldwide. By fostering values that promote freedom, flexibility and creativity we encourage professional growth and offer rewarding career opportunities. Ceridian provides comprehensive benefits, effective your first day of employment. Benefits include medical, dental, vision, 401K with match, paid time off as well as a host of other world class benefits. Innovate, lead, and grow by doing what you love to do at Ceridian.
Ceridian Corporation is a leading business services company that uses reality-based KnowHow to help companies maximize the power of their people, lower their costs and focus on what they do best. Providing a full portfolio of services from human resources, payroll and payment solutions to benefits and health and productivity services, Ceridian helps organizations maximize their human, financial and technology resources. Job Summary
Responsibilities:
* CSV will be responsible for providing extensive clinical training for new hires on Policies and Procedures (P&Ps) and all other clinical aspects of their consultant role * CSV will act as liaison to training director to deliver and or assist in organizing specific professional development trainings as well as refresher trainings based on trends * Provide peer review to CSDMs when prompted * Provide individual adhoc and regularly scheduled clinical coaching sessions for consultants when appropriate to assist CSDMs in improving the clinical excellence of their teams * Provide clinical presentations on relevant topics and/or clinical issues on a regular basis during CSDM team meetings * Develop P&Ps relative to new products as well as to conduct continuous review and editing of current P&P's in order to provide P&Ps to staff that are clear, concise and consistently updated to ensure their relevance and application to our business * Participate in CEAP advisement efforts and relevant coaching for those pursuing clinical licensure * Participate in activities as required related to URAC and COA accreditation * Perform activities relative to gathering information necessary to respond to customer recoveries; provide clinical support to customer recovery process * Facilitate weekly clinical meetings to include CSDMs, Technical Training Coordinator and Performance Excellence Manager * Perform random call recording evaluations * Participate in on-call rotation/manager on point (MOP) * Provide clinical support to all Triage, Customer Service and specialty teams as needed * Meet regularly with other Clinical Supervisor(s) to ensure consistency in clinical activities throughout Service Delivery * Collaborate with Performance Excellence Supervisor in an effort to ensure the highest level of clinical quality in LifeWorks service delivery * Provide sales and account executives with support necessary to procure new customers as well as to support them in retention and up-selling opportunities * Inform Clinical Service Delivery VP on a regular basis regarding pertinent clinical issues across all service delivery locations
Qualifications: * Requirements: Masters level degree in behavioral science, licensure, and CEAP * Minimum of 7 years proven clinical experience, with at least 4 years EAP experience * Previous experience in a leadership, supervisory or management position preferred * Proven ability to lead, teach, and guide others in daily routine and crisis situations * Must have past experience with group facilitation and training. Must be an excellent communicator with the ability to deliver constructive feedback and difficult messages as well as the ability to motivate and lead staff * Flexible and accessible when working in a 24x7 service environment, where employee and customer needs are the main priority * Computer experience and expertise and comfort with using technology as integrated tool for case management * Strong customer focus, orientation and training * Must be self-directed and have the ability to stay current and an expert in the field
We thank all interested candidates however only those selected for interviews will be contacted.
