Claims Consultant - Claims (Toronto) - Toronto

Claims Consultant - Claims (Toronto) - Toronto

Title: Claims Consultant - Claims (Toronto) - Toronto
Location: Ontario-Toronto

Marsh
has over 24,000 employees and provides advice and transactional capabilities to
clients in over 100 countries. Marsh Canada Limited has 1,100 employees and
offices in
13 cities across Canada.
Marsh is a unit of Marsh & McLennan Companies (MMC), a global professional
services firm with over 50,000 employees worldwide and annual revenue of $10
billion. MMC also is the parent company of Guy Carpenter, the risk and
reinsurance specialist; Mercer, the provider of HR and related financial advice
and services; and Oliver Wyman, the management consultancy. Its stock (ticker
symbol: MMC) is listed on the New York, Chicago, and London
stock exchanges. MMC's Web site address . Marsh's Web
site addresses .

Description

Working within the Claims Department in a client-facing role, the successful
candidate will apply their experience in providing interpretation of policy
language, coverage analysis, advocacy, coverage and dispute resolution, act as
liaison between clients, adjusters, lawyers and insurance companies, claims
management and other related client services.
The Claims Department's mandate is to deliver claims consulting services to
clients, and advocate for our clients in resolving any issues relating to their
loss, i.e. coverage disputes, policy interpretation, settlement disputes,
etc.




Specific
Accountabilities
* Claims advocate on behalf of client.
* Review and recommend solutions to coverage,
quantum and claim handling management issues.
* Negotiate with insurers, adjusters and lawyers
to expedite and obtain fair settlement of claims.
* Participate in sales presentations to
prospective clients.
* Assist the client in preparing special claims
servicing instructions focusing on the client's specific needs and taking
into consideration the structure of their insurance programs.
* Review and comment on policy wordings for
account teams.
* Review of claims with clients/insurers/loss
adjusters regularly.


Qualifications & Skills
* Post secondary education and/or
relevant work experience.
* Holds or commits to obtain appropriate
provincial license within probationary period.
* Additional insurance
qualifications/designations (e.g. CIP, CRM) is considered an asset.
* Possesses excellent knowledge
of coverage and analytical skills in policy interpretation.
* Aware of relevant insurance
legislation and major insurance-related court decisions in Canada.
* General knowledge and/or experience
with multiple lines of insurance coverage with detailed knowledge in
specialized coverage lines considered an asset.
* Prior experience in claims
consultation is considered an asset.
* Strong communication skills -
both verbal & written, as well as effective time management and
organizational practices.
* Results oriented with strong client service
emphasis and focus.
* Good computer skills with
proficiency in email, word processing and spreadsheet software as well as
working knowledge of presentation software.
* Excellent inter-personal and
strong negotiating skills
* Attention to detail.
* Professional maturity and proven track record of
adherence to professional standards and ethics.
* Capable of working in a team.
* Good problem solving skills.