We apologize for the inconvenience but the job you are looking for has been filled or it has been removed by the recruiter. For your reference, the original listing is shown at the bottom of this page.
Listed below are the top 10 out of 12 listings that are in the same industry and location as the job you were looking for. To see more than 10 listings, click here to search similar jobs in Charleston, WV
Branch Banking and Trust Company - Charleston, WV US
Internal Description: Line of Business: CALL CENTER Job Category: Pending Categorization Primary Purpose: Collect delinquent accounts in a timely, orderly and ...
Job Requisition Number: 372500 Job Title: Collections Representative I Full Time/Part Time: Full Time Location: Operations Center One Piedmont Road Charleston, ...
Title: Call Center Representative Location: UNITED STATES-WV-Charleston NCO is an industry leader in... computer files for each call made. * When requested......
Call Center Representative - 120002049 Description NCO is an industry leader in providing business... on computer files for each call made. When requested......
and effectiveness of Call Center Representatives'... within specified guidelines. * Diffuse escalated calls, negotiate, and create solutions for resolution......
and effectiveness of Call Center Representatives'... within specified guidelines. Diffuse escalated calls, negotiate, and create solutions for resolution......
Title: Sales Representative Hurricane, WV Location: USWVHurricane Other Locations: Launch your Sales career at Liberty Mutual A Fortune 100 Company! As ...
Title: Call Center Supervisor, Outsourcing Location: UNITED STATESWVCharleston NCO is an industry leader in providing business process outsourcing services ...
Job Requisition Number: 381640 Job Title: Collections Representative I Full Time/Part Time: Full Time Location: Charleston Operations Center 1 Piedmont Road ...
Title: Call Center Representative Location: UNITED STATESWVCharleston NCO is an industry leader in providing business process outsourcing services including ...
For your reference, we have included the original job posting below.
Call Center Representative
Job Number:
43605744
Company Name:
NCO
Job Location:
Charleston, WV US
Job Category:
Accounting & Finance
Call Center Representative
Title: Call Center Representative Location: UNITED STATES-WV-Charleston
NCO is an industry leader in providing business process outsourcing services including accounts receivable management, customer relationship management and back office services for a diversified customer base. Our clients are empowered to successfully address immediate business needs, while empowering long-term growth across the entire customer lifecycle. NCO currently provides services through offices in Antigua, Australia, Barbados, Canada, Guatemala, India, Mexico, Panama, the Philippines, United Kingdom and the United States. Principal Responsibilities * Communicate with patients/clients/customers by telephone and/or written correspondence to attempt to bring resolution to unpaid accounts. * Supply thorough customer service, maintain positive patient/client/customer relations, and work efficiently in the name of the client. * Provide thorough, efficient, and accurate updates on computer files for each call made. * When requested, process all correspondences with adherence with pertinent legislation guidelines where applicable. * Knowledge, understanding, and compliance with all applicable Federal, State, and Local laws and regulations that regulate the collection industry. * Knowledge, understanding, and compliance with NCO policies and procedures. * Maintain knowledge of functional area and company policies and procedures. * Provide feedback to management concerning possible problems or areas of improvement. * Make recommendations to implement improved processes. * Perform other duties as assigned by management. * High School Diploma or General Educational Development (GED) certificate. * Previous customer service and collection experience preferred. * Ability to maintain the highest level of confidentiality. * Proficient personal computer skills. * Excellent interpersonal, written, and oral communication skills. * Ability to work in a team fostered environment. * Ability to work in a multi-tasked environment. * Ability to prioritize and organize work. * Ability to adapt to a flexible schedule. Work Environment * Office environment. * Ability to lift and/or move 20 pounds with or without accommodation. We offer a competitive salary and comprehensive benefits package, paid time off and a 401 (k) plan.
