Bi Lingual AR/Collections Representative

Job Description – Accounts Receivable/Collections Specialist

-Review and Release all orders for chain and independent accounts.

-Resolve consumer orders failed report by contacting the customer and getting a new form of payment.  Then update our website.

-Write up and deposit daily checks.

-Print daily lockbox.

-Apply payments to customer’s accounts.

-Receive and process credit card payments from customers.

-Collection Calls on past due Independent accounts.

-Resolution of short payments with customer service and/or customer.

-Account Reconciliations

-Print invoice copies and statement for customers and customer service reps upon request.

-Prepare packages to place customers with outside collection agency.

-Small projects.  For example: settling credit cards that were never settled, bad debit analysis and duplicate credits issued in error.