Analyst-Finance
Bachelor's degree in Finance/Accounting or Information Technology preferred.
This position is very technical and requires an in-depth knowledge of wireless rating and billing technology, as well an understanding of how network transactions are processed. It requires in-depth analytical skills, ability to think out of the box, and ability to manage multiple issues and projects and negotiate conflicts across multiple cross-functional teams.
Minimum two years of extensive experience with demonstrated technical expertise with wireless billing and rating. Experience with wireless switching, rating, billing and order entry systems required.
Proven technical skills, especially detailed understanding of wireless billing applications, as well as interfacing systems. Proven knowledge of database query tools, VZW data warehouse, Microsoft Access and Excel, as well as use of macros are required..
Strong analytical problem solving and decision-making skills required. Demonstrated organizational, facilitation, negotiation, and communication skills. Ability to work independently on multiple assignments with exceptional attention to detail required. Must be self-motivated and highly adaptable to changeBASIC PURPOSE:
Responsible for auditing reconciliation control points across all usage processing engines. Identify anomalies and collaborate with upper management of Revenue Assurance to implement necessary changes.
Review reference data modification requests to ensure compliance with contractual pricing addendums. Analyze requested changes based on table inter-relationships and identify gaps and conflicts. Enter and upload pricing into billing systems.
Partner with cross functional teams to manage the architecture and design of rating and billing functions including reporting and automation tools.
Provide ad hoc analytical and technical Revenue Assurance support to others.
PRINCIPAL ACCOUNTABILITIES:
Operations
• Perform ongoing audits of usage and/or subscriber profile variances; identify discrepancies, determine action, prioritize workload and correct or designate correction in a timely manner according to revenue assurance business requirements.
• Perform ad-hoc research into root causes of material spikes or identified issues. Ability to think out of the box and analyze complex record structures, looking for commonalities. Most often issue resolution requires an understanding of call routing, subscriber profile routing, RSS and OPC billing systems, Wholesale business processes and REVO.
• Partner with cross-functional teams to identify functionality gaps and develop detailed technical solutions and requirements to resolve discrepancies. Work with team to implement changes.
• Document all issues ensuring timely resolution, and clearly communicate to upper management key statistics according to Revenue Assurance business requirements.
Project Management
• Responsible for analysis of application approach and technical design documents for all changes impacting wholesale rating, including unbilled and billed jobs. Participate in UAT, raising key risk items to management.
• Partner with the upper management of Revenue Assurance as well as other teams (Network, MTAS, Data Mediation, Usage Broker, MARS, SCM, RSS, OPC, CPI and REVO) to identify and implement process improvement changes to enhance day to day productivity and ensure accuracy of revenue assurance reconcile practices.
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