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For your reference, we have included the original job posting below.
Administrative Support II - Reception
Job Number:
26819288
Company Name:
Asset Acceptance, LLC
Job Location:
Riverview, FL US
Job Category:
Accounting & Finance
Administrative Support II - Reception
Administrative Support II - Reception
Job Type: Full-Time Location: Riverview, FL
Job Description:
Department - Legal Receptionist
Job Summary The Administrative Level II is responsible for completing department administrative duties requiring various work methods.
Essential Duties and Responsibilities .Understand and demonstrate the principles of the Mission, Vision and Values of the Company.
.Prepare various documentation (Legal Dept - court packets, check requests) and forward to appropriate parties for completion or continuation of a determined process.
.Handles all aspects of the front desk reception area including, but not limited too, phone coverage, greeting all visitors, handling incoming and outgoing mail, etc.
.Create and maintain spreadsheets for reporting purposes.
.Respond promptly to internal and external customer requests by phone, in-person or electronically
.Contact outside sources/services (i.e. attorneys, courts, employees, vendors) for various purposes (i.e. verification, contracting services) - ensuring cost control measures when necessary.
.Perform various clerical duties such as copying, scanning, filing, receiving and distributing incoming mail and preparing outgoing mail. May be responsible for monitoring and responding to department/branch voice mail.
.Complete special projects as assigned.
.Comply with policies procedures as required.
Additional Responsibilities .Assist with training new Administrative Support personnel when required.
.May be required to type documents and/or letters.
.May be required to maintain timekeeping records.
.May be required to receive department/branch/manager inbound calls and route to appropriate personnel.
.May be required to maintain department or management appointment calendars.
.May be responsible for completing bank deposits.
Knowledge, Skills and Abilities .Education: High school diploma or equivalency required.
.Experience: Minimum two years clerical experience required.
.Legal Department: Minimum one year legal collection experience required.
.Other Hiring Departments: Experience in specialty of hiring department preferred, (i.e. Collections, Human Resources).
.Language/Communication/Interpersonal: Excellent customer service skills. Ability to work with a diverse group of people. Ability to read, write and speak English. Ability to read and comprehend complex instructions pertaining to assigned department. Ability to follow written and oral instruction. Ability to communicate effectively and professionally in writing and verbally.
.Analytical: Detailed orientated with ability to organize and prioritize work and multi-task. Strong problem resolution skills. Basic math skills, including percentages.
.Technical: Strong data entry skills. Strong working knowledge of Microsoft Office Applications: Word, Excel, Outlook. Knowledge of Power Point and Visio preferred. Ability to use standard office equipment (i.e. fax, copy machine, calculator, multi-phone lines). Ability to utilize internet for research. Knowledge of collection's software reporting preferred.
.Supervisory: N/A
.Other: Legal Department: Knowledge of legal process terminology.
Certificates, Licenses N/A
Work Environment Work in a clean, well-lit, well-ventilated fast-paced office area.
Physical/Mental Requirements The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. See Physical/Mental Requirements Form for additional requirements.
Other Work Requirements May be required to work overtime or weekends up to 1%.
Disclaimer The listed statements on this document are intended to describe the general nature and level of work being performed by people assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. It is the responsibility of associates assigned to this job to ensure all duties and responsibilities are performed accurately and timely as required.
Asset Acceptance Capital Corp. is an Equal Opportunity Employer. We conduct pre-employment testing, background checks, and maintain a drug-free workplace.
