Accounts Receivable Specialist

Accounts Receivable Specialist

JOB SUMMARY

Under the direction of the Credit Manager, monitors aged accounts receivables and client fund returns to assure timely collection and/or resolution of all debit/credit balances.  Works with billing specialist/area to research and resolve billing issues.  Meets accounts receivable targets in the key areas of aged collection goals, and minimizing bad debt write-offs.  Adheres to processes and controls which protect Paycor against loss and reduce credit risk from  client fund return items.  Communicates and resolves all returned items with a sense of urgency.  

• Collects and/or resolves all aged debit and credit balances and client fund returns.*
  
• Sends appropriate correspondence to past due clients and responds to incoming correspondence.*
  
• Initiates collection calls to clients prioritizing large dollar and/or seriously past due balances.*
  
• Responds to client inquiries regarding billing and resolves any disputed items.*
  
• Administers the COD process for seriously past due clients.*
  
• Administers the Year-end W-2 hold process to assure payment prior to year-end W-2 shipment to client.*
  
• Assists with Bankruptcy process by filing Proof of Claim paperwork and by performing associated follow-up.
  
• Compiles relevant documentation and refers appropriate collection issues, including write-offs, to the Credit Manager.*
  
• Serves as back-up for Credit & Risk Specialist.*
  
• Other duties and projects as assigned.

*Indicates essential job functions.

• College degree preferred or equivalent work experience in Accounts Receivable.
  
• Computer skills including Microsoft Office Suite.  Intermediate Excel and strong keyboarding skills are required.
  
• Prior collections, customer service, banking, billing and/or accounting experience preferred.
  
• Ability to exercise good judgment within established guidelines.
  
• Strong organizational skills and attention to detail.
  
• Excellent verbal, phone and written communication skills.
  
• Professional but firm demeanor.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required.