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For your reference, we have included the original job posting below.
Senior Item Processing Assistant
Job Number:
26859951
Company Name:
Middlesex Savings Bank
Job Location:
US, MA US
Job Category:
Accounting & Finance
Senior Item Processing Assistant
Senior Item Processing Assistant
Req #: 2125 Location: US-MA-Westborough
Posted Date: 8/10/2010 Category: Operations - Other
Position Type: Full Time Standard Working Hours: 40 hours M-F 8:30-5:00 pm
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Overview:
Performs a variety of item processing, administrative and support duties as assigned in conformance with the Bank’s policies, procedures and objectives. Works closely with supervisors to direct and review the work of others. Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to internal and external customers.
Responsibilities:
* Performs a variety of check processing activities, to include processing items through Remote Merchant Deposit, Branch Capture, Incoming and Outgoing check files with the Federal Reserve Bank and other clearing agents according to established procedures and schedules. Reconciles and resolves out of balance transaction conditions and makes adjustment decisions as necessary and in conformance with prescribed procedures * Works closely with other Senior Item Processing Assistants, Supervisor and Operations Officer in the management of daily workflow. Provides direction to Assistants in regards to daily activities, ensuring processing deadlines are met. Assists in the training of staff. Maintains work assignment schedules as assigned and insures assignments are completed daily * Verifies computer output related to electronic transactions generated via Secure Transport, Check 21 and Check Adjustments services using the Fed Line. Verifies the validity of the accounting entries and researches corrects and processes required adjustments related to rejected items and errors. * Assists in preparation of various Item Processing Department statistical, management reports to include the monthly check clearing volumes, return item totals and adjustments, research and statement requests. * Works with third party vendors to resolve issues related to Item Processing machine maintenance, network and processing issues, to include sorters, encoders, scanners and Fed Line. * Reviews several daily reports for completion, check application totals, NSF and exception processing, stop payments, and researches and processes correcting entries as needed. * Downloads, prepares and logs account statement files to be electronically sent to statement rendering vendor. Works with vendor to regarding monthly account statements. * Processes Incoming and Outgoing Electronic Cash Letter files using the Federal Reserve secure transport application, processing both debit and credit entries. * Processes internal and external customer transactions including deposits, withdrawals, account locks, stop payments, loan payments and general ledger entries via mail, check processing and lock box applications. * Assists internal and external customers with check related items via phone and written correspondence in a timely manner. * Performs all duties in accordance with prescribed guidelines. Ensures full compliance with the Bank’s Information Security Policies and Procedures. * Performs related and unrelated duties as may be required. May serve in a backup capacity for other operations positions as necessary. * Refers sales opportunities to other departments or bank affiliates in support of established objectives.
Requirements:
* High School diploma or equivalent. * Must possess a minimum of two years of Bank Operations/Support or Retail (Community) banking experience or equivalent practice. * Effective organizational, interpersonal and communications skills. * Good attention to detail. * Successful completion of either a hands-on or classroom teller and customer service training programs. * Ability to operate check sorting machine, including ability to routinely lift check trays weighing 25 pounds or less. * Must possess at least intermediate technology skills, including knowledge of word processing, database and spreadsheet applications. * Must have scheduling flexibility and be able to work extended hours as needed.
Equal Opportunity Employer
Search Firm Representatives, Please Read Carefully:Middlesex Savings Bank does not accept unsolicited resumes from search firms for this or any employment opportunity.
