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Financial Center Leader III
Chattanooga, TN US
Accounting & Finance
Financial Center Leader III
Job Requisition Number: 393901 Job Title: Financial Center Leader III Full Time/Part Time: Full Time Location: 721 Broad St Chattanooga, Tennessee 37402-0000 Additional Job Details: External Description:
Line of Business: Community Banking Div Group Job Category: First/Mid-Level Officials and Managers Desired Skills: 1. Bachelor?s degree with a concentration in business, accounting, finance orbanking 2. Completion of or enrollment in BB&T?s Leadership Development Program orBB&T Banking School, or equivalent program at another financialinstitution Minimum Qualifications: 1. Bachelor?s degree or equivalent education and related training (will considerequivalent, applicable years of experience) 2. Minimum of four years financial services 3. Minimum of two years leadership experience 4. Strong interpersonal, sales and relationship management skills 5. Strong written, verbal and communication skills. Must speak fluent English 6. Working knowledge of Microsoft Office desktop applications 7. Demonstrate ability to provide leadership and to handle multiple prioritiesunder time constraints 8. Must be SAFE Mortgage Licensing Act compliant within 30 days of employment inthis role, including new or transfer of registration, and applicable NMLSacceptable background check. Responsibilities: 1. Responsible for sales management within the branch. In addition, providequality leadership, encouragement, and guidance to all branch personnel, whileensuring that clients receive superior client service quality. Responsible forthe execution of BB&T?s sales process within the branch through BB&Tsupported sales processes and other Banking Network initiatives. 2. Responsible for coordinating efforts to ensure BB&T client serviceexpectations are delivered. 3. Make proactive daily contact with clients and prospects either by phone or inperson to identify additional client financial needs, initiate clientrelationships, and attract and retain new client households. 4. Responsible for instilling the BB&T Mission, Vision, and Values withinthe branch team. 5. Initiate, direct, and participate heavily in outside retail clientdevelopment and in-house marketing programs. Participate in civic, government,professional, business, and community affairs, associations, and groups tosolicit and develop new retail and micro business. Promote BB&T?s positivepublic image in the community. 6. Responsible for retail loan performance within the Region pertaining togrowth, profitability and quality. 7. Responsible for the balanced growth and profitability of the Bank?s depositproducts. 8. Prepare annual marketing plan for branch. 9. Aggressively market non-credit services such as Trust, Insurance, DiscountBrokerage, Cash Management, Investments, etc. 10. Responsible for coordinating with responsible Area Operations Officer toensure that internal controls are maintained with a proper emphasis onoperational issues. Maximize operations efficiently by managing non-interestexpenses. 11. Responsible for providing leadership and coaching members of the branchsales team to ensure maximum performance and attainment of personal goals andimprovement plans. 12. Responsible for staffing of the branch team to include hiring, goal setting,performance reviews and ratings, salary reviews, promotional transfers,terminations, training, etc. 13. Manage and/or actively participate in consultation with the TellerCoordinator or Teller Supervisor, as defined by Bank, in personnel relatedduties of the Tellers, including: a. Recruiting, interviewing, and selecting b. Training and development c. Efficient staffing and scheduling d. Salary administration e. Routine coaching and counseling f. Timely performance reviews g. Staff disciplinary issues h. Automated time and attendance .